Jade Bolds

• Responsible for securing guest’s vehicle keys.
• Accurately collecting and reconciling revenue while providing exceptional hospitality services in an attentive and friendly manner.
• Maintain the proper flow of traffic through the valet area.
• Coordinate valet breaks and meal periods, and rotate valets according to needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Welcomed customers and helped determine their needs.

• I maintained and provided a safe and secure environment for employees and customers by monitoring and patrolling the premises and personnel.
• Underwent and maintained firearms certification in compliance with state laws and organizational standards.
• Responded quickly to incidents and assessed active situations for security concerns.
• Performed hourly patrols of building areas, parking lots and facility grounds.
• Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.

• Oversee surveillance equipment and conduct inspections of buildings, equipment, and access points.
• Activated emergency alerts for immediate assistance.
• Prevented losses by reporting irregularities.
• Managed phone communication and visitor check-in process.

Check in passengers for their flight and make sure all accommodations are met.

Make sure that all bags are safe for travel.

Ensure that everyone is on the correct flight.

Handle a fast pace environment efficiently.

• Effectively and enthusiastically communicate the benefits of the customer loyalty program and provides all players with compelling reasons to play at Harrah's.
• Ensure that promotions/event areas are stocked with necessary supplies, decorations and secures items at the conclusion of promotion/event.
• Casino Security Dispatcher notifies officers and guards of activity requiring security presence
• He or she handles emergency and non-emergency phone calls from customers and employees
• Conducted market research to inform the development of targeted promotions for optimal audience reach.

• Executed cashier tasks efficiently.
• Achieved high levels of customer satisfaction by handling issues effectively.
• Organized and set up store for opening each morning.
• Managed end-of-night cash drops for accurate accounting.