Jade Bruton
San Luis Obispo,CA
Summary
Possesses outstanding customer service skills and leadership roles. Dedicated employee with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Recognized for constantly receiving positive guest feedback and maintaining high customer satisfaction. Accustomed to keeping orderly and tidy work areas.
Overview
7
7
years of professional experience
Work History
Sales floor/Shoes cobbler
Takken's Shoes
San Luis Obispo, CA
11.2024 - Current
- Trusted key holder and user of alarm codes to open and close the store independently.
- Maintained, received, and stocked inventory of materials and merchandise.
- Kept a clean and organized environment and created product displays.
- Consistently met targeted sales goals on a daily basis with outstanding product knowledge to upsell items.
- Handled customer complaints or escalated issues with professionalism as well as being a point of contact for staff and patrons in the absence of management.
- Provided custom fitting, stretching, stitching, and polishing services to meet customer needs while delivering high-quality craftsmanship.
Barback/Server/Busser/Host
Pappy McGregor's
Paso Robles, CA
08.2023 - 10.2024
- Delivered exceptional customer service in a fast paced environment.
- Great with cash handling, POS systems, multitasking, time management, inventory checks, upselling techniques, and conflict resolution.
- Assisted bartenders with restocking liquor, beer, and bar supplies
- Always kept the bar clean and organized, adjusting to bartenders' liking.
- Maintained a clean and welcoming dining area, adhering to health & safety guidelines.
Baker
Paleolicious Bread Co.
Atascadero, CA
07.2022 - 08.2023
- Ran social media accounts, produced content, provided editing skills, and knowledge with technology.
- Made mixes, scaled products, and performed baking duties.
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Wrapped, boxed and weighed bakery department products with care.
- Monitored counter and display inventory by replacing stock and requesting new products from the kitchen to keep areas well-stocked for maximum sales.
Fine Dining Server/Receptionist
Holiday Las Brisas
San Luis Obispo, CA
03.2020 - 04.2022
- Ran food from chefs to guest tables with dishes that required special serving techniques.
- Rolled and polished silverware, set up tables, and polished glassware with thorough inspection.
- Managed sections for smooth flow of guests and orders.
- Substituted for receptionist when needed
- Took and submitted orders that accommodated customer preferences and dietary requirements.
- Displayed enthusiasm and promoted excellent service to customers
- Carried out complete opening, closing and shift change duties.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Associate of Science - Business Administration
Cuesta College
San Luis Obispo, CA06-2027
Loma Vista
San Luis Obispo, CA01-2021
Skills
- Customer Service
- Safety and Cleanliness Standards
- Critical Thinking
- Food Safety
- Team building
- Adaptability
- Attentive
- Ability to lift 60 pounds
- Inventory management
Affiliations
- Volunteer, SLO Food Bank
San Luis Obispo, CA
2024-Present - Volunteer, Cal Poly
San Luis Obispo, CA
2025-Present
Timeline
Sales floor/Shoes cobbler
Takken's Shoes
11.2024 - Current
Barback/Server/Busser/Host
Pappy McGregor's
08.2023 - 10.2024
Baker
Paleolicious Bread Co.
07.2022 - 08.2023
Fine Dining Server/Receptionist
Holiday Las Brisas
03.2020 - 04.2022
Associate of Science - Business Administration
Cuesta College
Loma Vista