Jade Cassidy
Milton
Summary
Dedicated customcer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Customer Service Advisor(WFH)
Foundever
01.2024 - 06.2024
- Responded to customer needs through competent customer service and prompt problem-solving.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
Cashier
Murphy's USA
08.2023 - 01.2024
- Checked personal identifications during alcohol and tobacco sales.
- Operated cash register to record transactions accurately and efficiently.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Assisted customers with returns, refunds and resolving transaction issues.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
Milton High School
Milton, FL03.2023
Skills
- Sales Quota Achievement
- Daily Logs
- Product Promotion
- Staff Training
- Active Listening
- Call center experience
- Assertiveness
- Problem-solving abilities
Timeline
Customer Service Advisor(WFH)
Foundever
01.2024 - 06.2024
Cashier
Murphy's USA
08.2023 - 01.2024
High School Diploma -
Milton High School