Jade Cianfrance
Denver,CO
Summary
My top strengths - empathy, relator, developer, ideation, and adaptability - help me create environments where individuals feel understood, supported, and empowered to grow. I have a strong desire to help others, while understanding their perspective, and investing time and energy into relationships to support development and potential. I am flexible, creative, and naturally drawn to generating new ideas. My calm and collaborative approach allows me to inspire trust and build strong, meaningful connections.
Overview
4
4
years of professional experience
Work History
Lead Guest Advisor/Supervisor
Spavia
10.2024 - 07.2025
- Provided exceptional customer service, addressing inquiries and resolving concerns efficiently.
- Enhanced guest experiences by recommending personalized services and products based on individual needs.
- Trained new staff on company policies, procedures, and best practices in guest engagement.
- Managed appointment scheduling using industry-specific software to optimize workflow and minimize wait times.
Hostess/Server
Mas Fuegos
08.2024 - 10.2024
- Greeted and seated guests, ensuring a welcoming atmosphere and smooth flow of patrons.
- Delivered exceptional customer service, ensuring positive dining experiences and guest satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
Wardrobe PA
Adidas
06.2024 - 06.2024
- Coordinated executive schedules, ensuring optimal time management and prioritization of tasks.
- Optimized inventory organization, allowing for efficient material handling.
- Worked on costume design and the selection process to ensure appropriate choices were catered to themed events or specific requirements.
Head Intern Assistant
CSU Men's Hockey
09.2021 - 02.2024
- Assisted in game-day operations, delegating work quickly and efficiently.
- Improved customer engagement with tailored content creation and social media management.
- Assisted head intern in all aspects of operations.
Education
Bachelor of Science - Psychology
Colorado State University
Fort Collins, CO05.2024
Skills
- Team-Based Collaboration and Communication
- Self-Motivation
- Time Management
- Empathy
- Microsoft Office Suite
- Action-Oriented
- Creativity
- Customer Service
- Hospitality
- Staff Training and Development
Timeline
Lead Guest Advisor/Supervisor
Spavia
10.2024 - 07.2025
Hostess/Server
Mas Fuegos
08.2024 - 10.2024
Wardrobe PA
Adidas
06.2024 - 06.2024
Head Intern Assistant
CSU Men's Hockey
09.2021 - 02.2024
Bachelor of Science - Psychology
Colorado State University