Jade Covington
Las Vegas,NM
Summary
Team-minded Night Manager with 7+ years of hands-on experience in the management industry. Successfully leads teams of staff and provides outstanding customer service and personnel management. Goal-oriented, diligent and proficient in word, excell, powerpoint. Strengths include customer care and service, problem solving, personable relation skills and business management skills.
Overview
4
4
years of professional experience
Work History
Night Manager
Dick's Pub & Restaurant
Las Vegas , NM
2021.04 - 2022.06
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Created nightly shift task lists to assign duties to each employee.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips, and securing deposit in vault.
- Developed relationships with patrons and learned their usual routines in order to best serve them when in the establishment.
- Worked effectively along side with team members in a fast paced and high pressure environment.
- Reviewed audits and reconciled nightly sales transactions by balancing cash registers and reporting discrepancies.
- Organized shift meetings to communicate and resolve issues for night operations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Directed training and retraining of employees to boost performance and enhance business results.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Team Sales Lead
Motherhood Maternity, Destination Maternity Corporation
Happy Valley , OR
2015.07 - 2017.07
- Http://www.motherhood.com/, , formerly Mothers Work, Inc., incorporated on October 23, 1980, is a designer and retailer of maternity apparel in the United States
- The Company operates its over 540 stores under three retail nameplates: Motherhood Maternity, A Pea in the Pod and Destination Maternity
- Managed a team of three to four people, assisting in training and customer service
- Processed payroll weekly
- Directly communicated weekly business numbers, store, and individual employee standings to the District
- Manager
- Managed the stores client profiles, as well as tracked client purchases and special requests
- Answered phone calls, greeted clients, and scheduled appointments
- Assisted with purchasing of safety supplies and other business necessities
- Issued follow-up for bookings and referrals, thank you letters, phone calls, and client feedback
- Initiated new contacts and cultivated business relationships
- Maintained verbal and written agreements with clients
- Prepared in store events by marketing to local business and clientele, which created new exposure resulting in several successful in store events.
Co-Manager
Journeys Kidz 1321 N Columbia Center Blvd
Kennewick , WA
2014.07 - 2015.07
- Https://www.journeys.com/kidz/
- Genesco Inc., incorporated on October 19, 1934, is a retailer and wholesaler of footwear, apparel and accessories
- The Company's Journeys Group segment includes Journeys, Journeys Kidz, Shi by Journeys, Little
- Burgundy and Underground by Journeys retail stores, catalog and e-commerce operations
- Advised and supervised a team of fifteen or more employees
- Maintained a well organized and efficient work place
- Helped to create schedules and stay current on store needs, such as supply orders and bulk counts
- Supported part time staff in their training, enabling them to strive to reach their goals
- Administered weekly schedules and daily tasks and goals to the staff
- Delegated tasks appropriately in order to maximize time and efficiency
- Supervised online, transfer in, and transfer out orders.
Education
Business Management
New Mexico Highlands University
Las Vegas, NM12.2022
High School Diploma -
Pasco High School
Pasco, WA06.2012
Skills
- COMPUTER SKILLS
- Microsoft Word, Excel, and PowerPoint.
- People management
- Inventory monitoring
- Guest assistance
- Sales leadership
- Business planning
- Financial Management
- Staff Management
- Sales and marketing
- Budgeting
- Business administration
- Creative merchandising
- Business Development
- Strategic planning
- Bank deposit preparation
Timeline
Night Manager
Dick's Pub & Restaurant
2021.04 - 2022.06
Team Sales Lead
Motherhood Maternity, Destination Maternity Corporation
2015.07 - 2017.07
Co-Manager
Journeys Kidz 1321 N Columbia Center Blvd
2014.07 - 2015.07
Business Management
New Mexico Highlands University
High School Diploma -
Pasco High School
Similar Profiles
Janiece HillJaniece Hill
General Manager at Crabby Dick's RestaurantGeneral Manager at Crabby Dick's Restaurant
Liza RyllLiza Ryll
Server/Restaurant Hostess at 99 Restaurant & PubServer/Restaurant Hostess at 99 Restaurant & Pub
Sammie ComisSammie Comis
Line Cook and Food Runner at Lakes 23 Restaurant And Pub And The BunkerLine Cook and Food Runner at Lakes 23 Restaurant And Pub And The Bunker