Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jade Crandle

Oak Park,MI

Summary

Energetic and driven sales strategic development manager with 7+ years of experience with sales, data driven decision making, customer experience and relationships. Keen to commence sales growth through proven relationship management and sales success with Michigan CAT. Awarded top sales representative in my territory, lead store into leveling up due to sales performance, and awarded top signature sales executive in the country.

Overview

8
8
years of professional experience

Work History

Sales Strategic Development Manager

AT&T
07.2022 - Current
  • Assesses training and learning gaps, staffing constraints, performance issues and works with Authorized Retail leaders to address and resolve. Creates specialized training plans.
  • Provides advice and guidance to Authorized Retail leadership on methods and processes to improve results.
  • Observes customer contacts and provides support in sales floor side by side interactions with Managers and sales consultants; overcoming objections, observing customer interactions, presenting solutions, and gaining agreement of proposed sale (build rapport with customers, review promotions, and gain agreement).
  • Demonstrates progressive record of sales achievement.
  • Collaborates with Authorized Retail store management to devise strategies and initiatives to drive performance growth, develop staff, lower attrition and ensure the location is a positive representation of the AT&T brand from merchandising to customer experience.

Signature Sales Executive

AT&T
01.2022 - 07.2022
  • This role generates sales to individual consumers within AT&T Business Accounts.
  • Generates new sales of AT&T products. In partnership with the Business team, identifies sales opportunities.
  • Builds relationships within business accounts in order to increase market share of mobility services.
  • Presents benefits of AT&T solutions to business leaders in order to gain access to the business' employees.
  • Presents AT&T products, services, plans and services to individuals within the business.
  • Achieved sales objectives.
  • Uses established systems, processes and procedures to track and report activity.

Retail Store Manager

AT&T
04.2021 - 01.2022
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Managed store organization, maintenance, and operational functions.
  • Oversaw employee performance and efficiency to meet and exceed sales targets.
  • Ensure that customers are provided with an extraordinary experience with our products and services.

Assistant Store Manager

AT&T
02.2020 - 04.2021
  • Supervising store employees, coaching and developing employees to succeed, hiring, firing, discipline, staffing, and scheduling of employees.
  • Manages store to ensure that it meets sales performance and profitability criteria.
  • Oversees the maintenance of inventories at adequate levels, directs the promotion of sales, and supervises the maintenance of the appearance of the store.
  • Completes accounting and reports associated with cash receipts and prices.

Sales Consultant

AT&T
08.2019 - 02.2020
  • Used consultative sales techniques to understand customer needs and recommend products and services.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Promoted and up-sold products and services to meet needs of customers.
  • Retained excellent customer satisfaction ratings through outstanding service delivery.
  • Top sales representatives in territory during tenure in the role.

Store Manager

Plato's Closet
06.2015 - 07.2019
  • Managing and promoting all aspects of the business; including product orders, pricing, sales, merchandising, loss prevention, training and supervising all employees.
  • Promoting a high level of customer service and continually striving for innovation solutions and alternatives to better the business.

Education

Associates of Science And Arts -

Muskegon Community College
Muskegon, MI
05.2020

Skills

  • Strong computer skills including experience with Microsoft Office software
  • Excellent communication and interpersonal skills
  • Self motivated and performance driven
  • Ability to manager multiple priorities
  • Organization and time management
  • Growth-mindset
  • Flexibility including ability to adapt and change focus quickly
  • Sales Performance Analysis

Timeline

Sales Strategic Development Manager

AT&T
07.2022 - Current

Signature Sales Executive

AT&T
01.2022 - 07.2022

Retail Store Manager

AT&T
04.2021 - 01.2022

Assistant Store Manager

AT&T
02.2020 - 04.2021

Sales Consultant

AT&T
08.2019 - 02.2020

Store Manager

Plato's Closet
06.2015 - 07.2019

Associates of Science And Arts -

Muskegon Community College
Jade Crandle