Jade DeJesus
Chicago,IL
Summary
Dynamic professional with experience as a Phlebotomist also with great customer service at Biolife Plasma Center and with any employers , excelling in patient care and specimen accuracy. Proven ability in team development and problem resolution, fostering a positive environment. Skilled in communication and meticulous in handling specimens, ensuring timely results and enhancing overall patient satisfaction.
Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist
Biolife Plasma Center
4747 N Harlem
09.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Front of House Employee
Chicago Pizza
4520 W Irving Park
10.2022 - 09.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Assistant Manager
McDonald's
3154 W Foster Ave
02.2021 - 10.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Disney II High School
3900 N Lawndale Ave 60618 05-2024
Skills
- Great communication with customer
- Team development
- Problem resolution
Certification
- PT - Phlebotomy Technician
- Sales Manager Certificate
- CPM - Certified Professional Manager
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Phlebotomist
Biolife Plasma Center
09.2024 - Current
Front of House Employee
Chicago Pizza
10.2022 - 09.2024
Assistant Manager
McDonald's
02.2021 - 10.2022
High School Diploma -
Disney II High School