Jade De Leon
Corpus Christi
Summary
Dynamic and compassionate Direct Support Professional with extensive experience at Corpus Christi State Supported Living Center. Expert in daily living support and care plan management, utilizing emotional intelligence and critical thinking to enhance client wellbeing. Proven ability to build relationships and de-escalate challenging situations, ensuring a positive environment for individuals with intellectual disabilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Corpus Christi State Supported Living Center
Corpus Christi
06.2024 - 03.2025
- Assisted individuals who have intellectual disabilities with daily living activities, such as bathing, dressing, grooming, and feeding.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Used ukeru training- a trauma informed, restrain free crisis intervention program and verbal prompting to safely manage challenging and sometimes violent behaviors.
- Accompanied or transported clients to appointments, errands and social activities.
- Enhanced patient wellbeing by supporting participation in recreational activities.
Personal Assistant
Owner of Peace of Mind Massage Therapy
Corpus Christi
01.2023 - 03.2024
- Performed various chores at the shop and organized office areas to promote productivity.
- Provided personal support to the boss , including errand running, personal shopping, household chores and child care.
Seasonal Worker
Bath & Body Works
Corpus Christi
09.2022 - 01.2023
- Greeted customers entering the store and answered inquiries.
- Stocked shelves with incoming inventory items.
- Assisted shoppers in locating desired items within the store.
- Processed returns and exchanges according to company policy.
Food Service
8te
Corpus Christi
03.2022 - 09.2022
- Maintained cleanliness of food service area, including counters, equipment, and floors.
- I served and bussed my own tables while also preparing to-go orders.
- Regularly performed opening and closing tasks, including restocking, slicing lemons, rolling silverware and counting the register.
- I used my excellent customer service skills every day, greeting and being attentive to all of the customers.
Sales Associate
Walmart
Corpus Christi
02.2021 - 12.2021
- I managed the apparel section making sure everything was folded and hung up the proper way, to consistently keep things neat and tidy.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Assisted customers with product selection, sizing, and styling, while always maintaining a helpful and positive attitude.
Waitress
IHOP
Corpus Christi
11.2019 - 03.2020
- Preformed the duties of a hostess, server and busser.
- Managed cash transactions efficiently.
- Processed payments accurately using POS system.
- Maintained a clean work station by restocking supplies and wiping down counters.
Carhop
Sonic
Corpus Christi
03.2019 - 09.2019
- Prepared fountain drinks, ice cream, bagged food, and served customers.
- Ensured the store environment was consistently neat and tidy.
- Enhanced capacity to manage stress while maintaining high service standards.
- Operated cash register accurately and efficiently to process customer payments.
Education
political science
Del Mar College
Corpus Christi, TX05-2029
graduate -
Veterans Memorial hs
Corpus Christi, TX06.2019
Skills
- Time management
- Critical thinking
- Daily living support
- Care plan management
- De-escalation techniques
- Relationship building
- Emotional intelligence
- Positive reinforcement
- Behavior redirection
- Multitasking and organization
- Customer service
- Fast learner
- Bilingual
Certification
- CPR certified
Languages
Spanish
Limited
Timeline
Direct Support Professional
Corpus Christi State Supported Living Center
06.2024 - 03.2025
Personal Assistant
Owner of Peace of Mind Massage Therapy
01.2023 - 03.2024
Seasonal Worker
Bath & Body Works
09.2022 - 01.2023
Food Service
8te
03.2022 - 09.2022
Sales Associate
Walmart
02.2021 - 12.2021
Waitress
IHOP
11.2019 - 03.2020
Carhop
Sonic
03.2019 - 09.2019
political science
Del Mar College
graduate -
Veterans Memorial hs
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