To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Salon Cosmetologist
A New Beginning Hair Salon
11.2016 - 02.2019
Demonstrated high level of customer service to increase retention and satisfaction.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Managing Cosmetologist
Salon Blu
02.2019 - Current
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Answered phone calls and emails to schedule client appointments.
Salon Cosmetologist
Fantastic Sams Cut & Color
02.2013 - 11.2016
Demonstrated high level of customer service to increase satisfaction.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Answered phone calls and emails to schedule client appointments.
Customer Service Cashier
Publix
06.2006 - 12.2012
Resolved customer complaints and maintained clean and tidy checkout area.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Met customer service goals and exceeded customer expectations.