Jade Foster
Summary
Strategic, solutions-driven Human Resources Professional with over a decade of comprehensive experience driving HR operations, compliance, and employee relations across corporate and remote environments. Proven track record of managing full employee lifecycles, executing high-volume HRIS transactions, and coaching leadership teams through complex personnel matters. Expert in federal and multi-state labor laws, utilizing data-driven metrics to optimize talent retention, mitigate risk, and enhance organizational effectiveness.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Regional Human Resources Generalist
Encore Global
01.2022 - 07.2025
- Remote
- Employee Lifecycle Management: Governed the full employee lifecycle for a multi-state regional workforce, directing strategic initiatives from onboarding and talent retention to compliant offboarding and exit trend analysis
- Employee Inquiries & Relations: Served as the primary point of contact for complex workforce inquiries; provided high-touch guidance to staff and coached regional business leaders on progressive discipline, conflict resolution, and performance improvement plans
- HRIS & Data Transactions: Executed high-volume, precise personnel transactions within the HRIS database, maintaining data integrity for new hires, terminations, promotions, compensation adjustments, and organizational changes
- Investigative Oversight: Spearheaded comprehensive workplace investigations by gathering critical evidence, interviewing witnesses, generating formal risk assessments, and authoring official company responses to state and federal regulatory agencies
- Global Mobility Compliance: Partnered with legal teams to manage corporate immigration pipelines, ensuring accuracy across foreign national visa lifecycles (H-1B, L-1) and PERM labor certifications
- Cross-Functional Operations: Collaborated with Payroll, Benefits, IT, and Finance departments to optimize regional data flows, maintain standardized SOP templates, and implement compliant workforce reduction initiatives
Human Resources Generalist
Burris Logistics
Orlando, FL
11.2020 - 11.2022
- Lifecycle & Leave Administration: Managed the end-to-end employee lifecycle for hourly warehouse associates and salaried management personnel; administered complex FMLA, short-term disability, and leaves of absence workflows in strict compliance with federal regulations
- HRIS, Payroll, & System Integrity: Executed multi-state payroll architecture via ADP Vantage for weekly hourly and bi-weekly salaried workforces; processed all HRIS lifecycle data entries including new hire setup, retro-payments, compensation adjustments, benefit selections, and system access terminations
- Employee Relations & Inquiries: Acted as the primary point of contact for employee inquiries regarding corporate benefits, company policies, and workplace adjustments; conducted formal investigations into employee relations matters and delivered actionable corrective active frameworks
- Talent Acquisition & Recruiting: Built and managed an active regional recruitment pipeline using ATS platforms; developed custom interview scripts and standard questionnaires, and executed full-cycle hiring steps from initial pre-screening to background checks and formal offer letter creation
- Legal & Regulatory Representation: Gathered legal evidence portfolios to represent the corporation during state unemployment claim hearings, successfully navigating state agency interfaces and managing formal appeal filings
- Safety & Claims Oversight: Directed localized workers' compensation operations, leading root-cause accident investigations, filing regulatory carrier documentation, and partnering with operations leaders and the Safety Manager to enforce annual OSHA training compliance
- Engagement & Retention Strategy: Coordinated the site-wide Employee Engagement Committee, allocating designated budgets to launch morale-boosting activities; tracked data from 30-day new hire surveys and payroll turnover metrics to engineer targeted retention strategies
CORPORATE HUMAN RESOURCES SPECIALIST
New Florida Majority
, Florida
03.2020 - 12.2020
- Remote
- Compliance & Risk Mitigation: Oversaw end-to-end I-9/E-Verify compliance, audited multi-state payroll reporting accuracy across ADP Workforce Now and Paychex systems, and provided final authorization for non-exempt progressive disciplinary tracks
- Cross-Functional Leaves: Partnered with external vendors to manage complex FMLA, ADA, workers' compensation, and parental leave allocations while maintaining strict confidentiality protocols
- Lifecycle Support: Spearheaded full-cycle corporate recruitment pipelines, standardized new-hire benefits orientations, and facilitated standardized offboarding procedures including exit data analysis
Corporate Human Resources Manager
PCMD Management (Subway Franchise)
Orlando, Florida
10.2018 - 01.2020
- Regulatory Defense: Successfully managed the company's EEOC claims, including comprehensive evidence assembly, witness interviews, and state/federal regulatory intake representation
- Legal Representation: Acted as the corporate representative at state unemployment hearings, directly gathering cross-functional evidence and orchestrating complex appeal filings
- Leadership Advisory: Provided strategic performance management, coaching, and progressive disciplinary frameworks to area managers and corporate operations personnel
Human Resources Generalist
Universal Protection Service, LP
Orlando, Florida
08.2016 - 12.2017
- Operational Coaching: Governed confidential personnel file maintenance and coached field supervisors on proper progressive discipline execution to mitigate wrongful termination risks
- High-Volume Screening: Administered background verification infrastructure via WinTeam, including full-cycle background, credit, drug, and state protective guard licensing compliance
Human Resources Coordinator
Alorica
Orlando, FL
10.2011 - 10.2014
- Workforce Administration: Monitored hourly timekeeping, PTO accruals, and attendance mapping for over 600 active personnel utilizing Kronos
- Auditing & Compliance: Administered localized FMLA and leave allocations, executed accurate onsite drug testing protocols, and audited incoming onboarding documentation via Taleo
Education
Master of Arts - Human Resources Management
Purdue Global
01.2026 - 06.2026
Bachelor of Science - Human Resources Management
Purdue Global
06.2024 - 12.2025
Skills
- Employee Relations & Investigations
- Federal & Multi-State Labor Laws
- HRIS Administration (ADP, Kronos, WinTeam)
- Performance Management & Coaching
- Regulatory Compliance (EEOC, OSHA, FMLA)
- Full-Cycle Talent Acquisition
- Payroll & Benefits Administration
- Workforce Retention Strategy
Certification
- OSHA Certification | University of South Florida | June 2025
- Human Resources Generalist Certificate |University of Central Florida | December 2018
Timeline
Master of Arts - Human Resources Management
Purdue Global
01.2026 - 06.2026
Bachelor of Science - Human Resources Management
Purdue Global
06.2024 - 12.2025
Regional Human Resources Generalist
Encore Global
01.2022 - 07.2025
Human Resources Generalist
Burris Logistics
11.2020 - 11.2022
CORPORATE HUMAN RESOURCES SPECIALIST
New Florida Majority
03.2020 - 12.2020
Corporate Human Resources Manager
PCMD Management (Subway Franchise)
10.2018 - 01.2020
Human Resources Generalist
Universal Protection Service, LP
08.2016 - 12.2017
Human Resources Coordinator
Alorica
10.2011 - 10.2014