Summary
Overview
Work History
Education
Skills
Timeline
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Jade Godwin

Zephyrhills,FL

Summary

Proven Inspection Coordinator with a track record of enhancing inspection efficiency and accuracy at G.T.S. Mobile Modular Services, LLC. Excelled in quality control management and customer service, streamlining processes for faster turnaround and improving team performance by 30%. Skilled in technical knowledge and critical thinking, adept at identifying improvements and implementing solutions.

Overview

8
8
years of professional experience

Work History

Inspection Coordinator

G.T.S. Mobile Modular Services, LLC
03.2022 - Current
  • Employed meticulous attention to detail when reviewing reports from inspectors, ensuring accuracy before submission to clients.
  • Streamlined workflows for increased efficiency in the inspection process, resulting in faster turnaround times.
  • Identified areas needing improvement within our inspection procedures, proposing actionable solutions that led to measurable results.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.

Shift Manager

Firehouse Subs
05.2021 - 03.2022
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Excelled in every store position and regularly backed up front-line staff.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Cultivated professional working relationships with peers and supervisors.

Food Preparation Worker

Panera Bread
06.2016 - 06.2021
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Trained new staff members on proper food preparation techniques and kitchen safety protocols, fostering a cohesive work environment.

Education

Associate of Science - Criminology

University of South Florida
Tampa, FL

Skills

  • Technical knowledge
  • Scheduling Inspections
  • Quality Control Management
  • Defect Identification
  • Documentation Review
  • Customer Service
  • Critical Thinking

Timeline

Inspection Coordinator

G.T.S. Mobile Modular Services, LLC
03.2022 - Current

Shift Manager

Firehouse Subs
05.2021 - 03.2022

Food Preparation Worker

Panera Bread
06.2016 - 06.2021

Associate of Science - Criminology

University of South Florida
Jade Godwin