Tyler Ledford
Burleson,TX
Summary
A top performing employee with demonstrated success working as a team and individually. Skilled at assessing organizational strengths and weaknesses, while implementing strategies that improve revenue and profit. A loyal employee with strong work ethic and integrity that delivers results in a fast-paced environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Inspection Coordinator
Ritchie Bros. Auctioneers
Fort Worth, TX
07.2022 - Current
- Inspected incoming materials for quality and accuracy.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Directed and coordinated production activities, encouraging employees to meet specifications.
- Identified discrepancies in specifications and reported to supervisor.
- Actively participated in continuous improvement initiatives designed to improve efficiency within the department.
- Recommended opportunities for growth and advancement to motivate employees.
- Created reports detailing inspection findings and recommendations.
- Observed and monitored utilization of equipment.
- Maintained updated knowledge through continuing education and advanced training.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Planned and completed group projects, working smoothly with others.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained schedule of class assignments to meet deadlines.
Merchandising Sales Representative
ECMD
Dallas, Fort Worth, TX
04.2021 - 07.2022
- Daily prioritization for effective sale processing
- Inspection inventory management and processing efficiency techniques
- Measuring quality of field inspectors for follow-up training and support
- Navigate technical support for field inspector and inspection application issues
- Identify, communicate, and resolve quality control issues
- Actively compare inspection checklist photos with ratings and comments for accuracy and consistency
- Provide technical support and path resolution to inspectors who experience inspection app complications
- Navigate unique sale and product integration features.
Merchandising Sales Representative
ECMD
Dallas, Fort Worth, TX
04.2021 - 07.2022
- Managed supplier-customer relationships within assigned regions and prioritized long-term customer satisfaction
- Executed in coordination with internal inventory planning and logistics partners via efficient replenishment tracking inputs
- Optimized in-store merchandising on product displays, following company planogram specs
- Enhanced end-customer shopping experience by providing timely delivery and offering of materials on the shelf.
- Created successful strategies to develop and expand customer sales.
- Maintained accurate records of all sales and prospecting activities.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended, selected and located merchandise based on customer desires.
- Researched competitors' products, prices, and sales techniques.
- Improved overall customer purchasing experiences to promote steady revenue.
- Collaborated with other departments such as marketing, finance, logistics.
- Maintained records related to sales for store management.
- Recommended changes in products and services based on customer feedback.
Petroleum Operations Analyst
FTS International
Fort Worth, TX
05.2019 - 04.2021
- Analyzed production volumes to ensure optimization levels were met on assigned equipment in the field
- Executed new tickets daily, specifically detailing over-usage and outstanding issues to escalate to management
- Maintained a 1% revision rate, exceeding the company average while maxing out revenue capacity
- Collaborated weekly with the sales team to report on and resolve all open tickets.
- Generated regular reports summarizing the status of ongoing projects or initiatives.
- Designed data collection and reduction to conclude from operational, notional, and simulated data sets.
Operations Manager
Sun Optics USA
Alvarado, TX
09.2015 - 03.2019
- Managed warehouse operations including fulfilling customer orders, providing sales reports, and managing inventory
- Streamlined warehouse layout and implemented organizational improvements that increased efficiency and profit
- Increased annual sales 20% by leading management at the operational level.
Education
A.A.S - Petroleum Technology, Automation, Corrosion, Production Methods, Artificial Lift, Natural Gas Processing, Natural Gas Production, Industrial Safety, Hydrogen Sulfide Safety, Instrumentation, Petroleum computer applications -
Navarro College
05.2017
Skills
- Inventory Management
- Proficient in Microsoft & Excel
- Solutions-oriented problem solver
- Process Improvement
- Proposal Development
- Lead Generation
- Sales Development
- Customer Retention
- Revenue Generation
- Business Development
- Sales Closing
- Prospecting Skills
- Contract Negotiations
- Staff Training
- Customer Relations
- Exceeds Sales Goals
- Relationship Building
- Negotiation Tactics
- Complex Problem-Solving
- Strategic Planning
- Closing Sales
- Data Analysis
- Logistics Oversight
- Marketing
- Document Control
- Performance Reporting
- Production
- Project Leadership
- Team Leadership
- Market Research, Forecasting, and Analysis
- Process Updates
- Reporting Abilities
- Microsoft Excel
- Sybase Database
- Root Cause Analysis
- Microsoft PowerPoint
- System Testing
- Microsoft Access
- Financial Planning
- Report Writing
- Project Management
- Technical Writing
- Strong Work Ethic
- Attention to Detail
Certification
SafeLand USA Certified
Timeline
Inspection Coordinator
Ritchie Bros. Auctioneers
07.2022 - Current
Merchandising Sales Representative
ECMD
04.2021 - 07.2022
Merchandising Sales Representative
ECMD
04.2021 - 07.2022
Petroleum Operations Analyst
FTS International
05.2019 - 04.2021
Operations Manager
Sun Optics USA
09.2015 - 03.2019
A.A.S - Petroleum Technology, Automation, Corrosion, Production Methods, Artificial Lift, Natural Gas Processing, Natural Gas Production, Industrial Safety, Hydrogen Sulfide Safety, Instrumentation, Petroleum computer applications -
Navarro College
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