Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
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Jade Green

Sparta,MI

Summary

Dynamic and detail-oriented professional with proven success at Spartan Graphics in order fulfillment. Skilled in team leadership and quality control, consistently exceeding expectations while maintaining a clean and organized workspace. Adaptable and reliable, with a strong commitment to enhancing team performance and ensuring order accuracy.

Overview

7
7
years of professional experience

Work History

Fulfillment Associate

Spartan Graphics
10.2021 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
  • Reduced product damage rates through proper handling, storage, and packaging procedures.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.

Shift Manager

McDonald’s
12.2018 - 08.2021
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Office Assistant

Michigan Creditors Service Inc.
06.2018 - 08.2018
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Education

Sparta High School
Sparta, MI
05.2020

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Product packaging
  • Team leadership
  • Customer service
  • Flexible schedule
  • Order picking skills
  • Detail-oriented
  • Punctual and reliable
  • Pallet jack proficiency
  • Quality control
  • Sorting and organizing
  • Order execution
  • Order fulfillment
  • Pulling and preparing orders
  • Product labeling
  • Correct labeling
  • Order accuracy

Accomplishments

  • Placed 4th in state championship for Team Chef competition.

Additional Information

  • Made care packages for the homeless
  • Painting
  • Reading

Timeline

Fulfillment Associate

Spartan Graphics
10.2021 - Current

Shift Manager

McDonald’s
12.2018 - 08.2021

Office Assistant

Michigan Creditors Service Inc.
06.2018 - 08.2018

Sparta High School

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Jade Green