Jade Grosfield
Fort Lauderdale,FL
Summary
Extensively trained professional with experience in high-intensity work environments. Certified mediator adept at handling high-volume tasks with ease and efficiency.
Overview
5
5
years of professional experience
Work History
Bartender
Through the Vine
Fort Lauderdale, Florida
06.2025 - Current
- Collaborated with kitchen staff to coordinate food and drink orders seamlessly.
- Curated wine pairing menus.
- Educated guests and staff on over 100 different wines.
- Created a wine based cocktail menu using fresh fruit and homemade purees and trained staff on proper preparation and presentation.
Bartender
The Green Hat
Fort Lauderdale, Florida
10.2024 - 08.2025
- Provided drink suggestions to customers based on their preferences.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Trained new bartenders on drink preparation and upselling techniques.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Created a new cocktail menu with homemade syrups and infusions that have gained a massive following on social media, boosting our sales and covers every day.
Bartender
26 Degrees Brewing
Fort Lauderdale, Florida
04.2024 - 08.2025
- Recommended 26 Degrees beers to new patrons based on their taste and educated them on what makes each beer unique.
- Hosted events and large parties and created a memorable experience for each group.
- Performed opening and closing duties including restocking supplies.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
Assistant Manager
Liquivida
Fort Lauderdale
09.2023 - 08.2024
- Resolved conflicts between team members in an effective manner.
- Created reports on sales trends, inventory levels, and financial data.
- Managed customer service inquiries and complaints in a timely manner.
- Coordinated with other departments to ensure smooth flow of operations.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Ensured compliance with safety regulations and company policies.
- Delegated work to staff, setting priorities and goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Bartender/ Humidor Manager
Downtown Cigar Bar
Fort Lauderdale, FL
07.2021 - 01.2024
- Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
- Currently host monthly cigar pairing events, bringing patronage from as far as Atlanta and Las Vegas.
- Advertised, marketed and recommended drink and cigar options to guests.
- Reduced inventory losses and moved older products by creating new drink menu items.
- Placed weekly cigar orders and maintained a fully stocked and organized humidor.
- Created personal connections with dozens of cigar reps from companies such as Padron, Plasencia, Arturo Fuente, Aganorsa, etc.
Bartender
No Man's Land
Fort Lauderdale, FL
10.2021 - 10.2022
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Planned and coordinated special events to boost customer numbers and profits.
- Trained new bartenders on drink preparation and upselling techniques.
- Created a cocktail menu featuring 10 unique craft cocktails.
- Competed in state/ national USBG competitions representing No Man's Land.
Lead Bartender
Improv
Fort Lauderdale, FL
07.2021 - 10.2022
- Stocked bar with beer, wine, liquor and related supplies.
- Trained new bartenders on drink preparation and upselling techniques.
- Planned and updated menus to accommodate customer preferences.
- Lowered liquor costs by training bar staff on precision pouring and waste reduction.
- Worked a service-only bar and met the needs of minimum 230 guests per show, yielding 3 drinks a minute during seating.
Head Bartender
Garces Group/ Village Whiskey
Philadelphia, PA
01.2021 - 05.2021
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Designed and implemented new cocktails to drive customer interest and sales numbers.
- Planned and updated menus to accommodate customer preferences.
- Boosted online ratings through targeted social media marketing campaigns.
Server/ Bartender
Rouge
Philadelphia, PA
06.2020 - 01.2021
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Skills
- High-volume
- Point of Sale (POS) system operations
- Liquor, wine and food service
- Extensive medical aesthetics knowledge
- Employee Scheduling
- Product and service knowledge
- Operations Management
- Recruiting and interviewing
- Task Delegation
- Sales Strategies
Timeline
Bartender
Through the Vine
06.2025 - Current
Bartender
The Green Hat
10.2024 - 08.2025
Bartender
26 Degrees Brewing
04.2024 - 08.2025
Assistant Manager
Liquivida
09.2023 - 08.2024
Bartender
No Man's Land
10.2021 - 10.2022
Bartender/ Humidor Manager
Downtown Cigar Bar
07.2021 - 01.2024
Lead Bartender
Improv
07.2021 - 10.2022
Head Bartender
Garces Group/ Village Whiskey
01.2021 - 05.2021
Server/ Bartender
Rouge
06.2020 - 01.2021