Jade Jimenez
El Paso,Texas
Summary
Reliable Medical Support professional with 13 years of experience in clinic environment. Expertly assist with office operations and physician support by gathering patient information, preparing each patient and ensuring all quality measures are met. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
21
21
years of professional experience
Work History
Certified Medical Assistant
Village Medical Centers
El Paso, TX
10.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Certified Medical Assistant
Providence Medical Partners
El Paso, TX
08.2013 - 10.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Assistant
Summit Urgent Care
El Paso, TX
01.2011 - 08.2013
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted healthcare providers by preparing patients for exams and procedures.
- Supported clinical staff with routine tasks to enhance office efficiency.
- Documented patient information accurately to maintain up-to-date records.
- Collected and processed lab samples for supporting diagnostic procedures.
- Assisted in minor surgical procedures, providing sterile instruments and support.
- Monitored vital signs, providing critical information to healthcare providers.
Assistant Store Manager
Fallas Paredes
El Paso, TX
06.2004 - 01.2010
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
Bachelor - Bachelor of Health Administration
University of Phoenix
El Paso, TX04.2025
Medical Assistant Certification -
Southwest University
El Paso, TX01.2011
Skills
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- CPR
- Immunization administration
- Specimens collection and processing
- Insurance verification
- Problem-solving
- Customer service
- Retail operations
- Inventory control
- Team building and leadership
- Store opening and closing
Languages
Spanish
Professional Working
Timeline
Certified Medical Assistant
Village Medical Centers
10.2022 - Current
Certified Medical Assistant
Providence Medical Partners
08.2013 - 10.2022
Medical Assistant
Summit Urgent Care
01.2011 - 08.2013
Assistant Store Manager
Fallas Paredes
06.2004 - 01.2010
Bachelor - Bachelor of Health Administration
University of Phoenix
Medical Assistant Certification -
Southwest University