Jade Kassis
Morganton,NC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Sales Consultant
Southern Glazer's Wine And Spirits
07.2021 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Office Administrator
Walex
03.2020 - 07.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
General Manager
The Sailfish
02.2017 - 07.2019
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Office Administrator/Pricing Coordinator
Atlantic Shores Distributors
01.2014 - 02.2017
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Red Bull Brand Manager
Atlantic Shores Distributors
01.2012 - 01.2014
- Planned, implemented, and tracked sales and marketing strategies to promote brand products.
- Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
- Cultivated relationships with key stakeholders, vendors and industry influencers to create positive brand experiences.
- Conducted market research to identify new opportunities and target markets.
- Continually maintained and improved company's reputation and positive image in markets served.
Education
High School Diploma -
Pender High School
Burgaw, NCCape Fear Community College
Wilmington, NCSkills
- Sales and Marketing
- Product and Service Knowledge
- Time Management
- Data Entry Documentation
- Excel Spreadsheets
- Account Balancing
- Employee Training
- CRM Software
- Microsoft Office
Timeline
Sales Consultant
Southern Glazer's Wine And Spirits
07.2021 - Current
Office Administrator
Walex
03.2020 - 07.2021
General Manager
The Sailfish
02.2017 - 07.2019
Office Administrator/Pricing Coordinator
Atlantic Shores Distributors
01.2014 - 02.2017
Red Bull Brand Manager
Atlantic Shores Distributors
01.2012 - 01.2014
High School Diploma -
Pender High School
Cape Fear Community College
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