Jade Kirby
Porter,TX
Summary
Experienced in leading operations teams to achieve streamlined processes and efficient workflows. Strong problem-solving skills and effective resource management drive operational success. Track record of fostering team collaboration and consistently delivering results in dynamic environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Team Lead
Academy Sports + Outdoors
01.2024 - Current
- Trained new employees on company policies, procedures, and best practices to facilitate their rapid integration into the team.
- Maintained high levels of employee morale through effective communication, recognition, and coaching initiatives.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Foodland
01.2023 - 07.2023
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
- Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
- Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
Dalton Appraisals and Auctions
01.2021 - 01.2022
Education
High School -
Rogers High School
05.2023
Undergraduate Program - undefined
University of North Alabama
Undergraduate Program - undefined
Northwest Shoals Community College
Career Technical Center - undefined
Allen Thornton
Skills
- CPR Certified 2022
- Microsoft Word Specialist 2019
- Team Training
- Operations Management
- Cash Handling
- One-Site Knowledge
Extra-Curricular Activities
Junior Varsity Basketball 2019-2021 Summer Basketball Camp 2019-2021 Varsity Tennis 2022 Varsity Track 2019-2021 Blue Crew 2019-2022 Spanish Club 2019-2021 Key Club 2019 Future Business Leaders of America (FBLA) 2019 Homecoming Float Committee 2021-2022 Homecoming Week Activities 2019-2022
Certification
- CNA - Certified Nurse Assistant
Timeline
Operations Team Lead
Academy Sports + Outdoors
01.2024 - Current
Cashier
Foodland
01.2023 - 07.2023
Dalton Appraisals and Auctions
01.2021 - 01.2022
Undergraduate Program - undefined
University of North Alabama
Undergraduate Program - undefined
Northwest Shoals Community College
Career Technical Center - undefined
Allen Thornton
High School -
Rogers High School
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