Jade Li
New York,NY
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
1
1
year of professional experience
Work History
Bake Culture
Cashier
- Contributed to a positive work environment by collaborating effectively with team members, offering support when needed and fostering open communication channels.
- Boosted daily sales by creating aesthetically pleasing bakery displays that showcased the quality of our products.
- Participated in staff meetings to discuss sales goals, customer feedback, and upcoming promotions or events.
- Assisted in training new Bake Shop Clerks, sharing expertise on proper product handling, customer service techniques, and store procedures.
- Upheld company policies regarding food safety regulations consistently, ensuring adherence within the bake shop at all times.
- Organized backroom storage areas effectively for easy access to ingredients and supplies during production.
- Maintained high standards of cleanliness throughout the bake shop by adhering to rigorous sanitation protocols.
- Managed cash register operations efficiently, processing transactions accurately and maintaining balanced tills at the end of each shift.
Mogee Tea
Bubble Tea Barista
- Used POS system to accurately enter orders and process payments.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Followed exact recipes for mixing and preparing beverage and food items.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Packaged bagels, muffins and other food items for customer purchase.
Original Cake
Cashier and Baker
- Upheld high standards of quality control by rigorously inspecting finished products for consistency in appearance, texture, and overall presentation.
- Trained new employees in proper cake filling techniques, ensuring consistent quality across all products.
- Regularly communicated with supervisors regarding equipment maintenance needs, ensuring minimal downtime due to malfunctions or repairs.
- Ensured optimal freshness of ingredients through meticulous storage practices and routine inventory checks.
- Continuously sought opportunities for improvement through feedback from colleagues, supervisors, and customers alike.
- Assisted pastry chefs in recipe development for improved product quality and taste appeal.
Sales Associate
Swarovski
Queens, NY
10.2025 - Current
- Assisted customers in selecting products, enhancing their shopping experience and driving sales.
- Maintained product displays, ensuring visual merchandising aligned with brand standards and promotions.
- Processed transactions accurately using point-of-sale systems, ensuring efficient customer service operations.
- Collaborated with team members to achieve daily sales targets and maintain high store performance.
- Engaged in product knowledge training sessions, improving personal expertise and customer interaction quality.
- Developed strong relationships with customers, fostering loyalty through personalized service and follow-ups.
- Participated in promotional events, supporting marketing initiatives to increase brand visibility and sales growth.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Nail Artist
Own Business
Queens, NY
03.2025 - Current
- Designed custom nail art styles tailored to client preferences.
- Utilized high-quality products and tools to ensure optimal results.
- Managed scheduling and appointment bookings, maximizing client satisfaction.
- Educated clients on nail care techniques and aftercare recommendations.
- Developed marketing strategies to attract new clientele through social media platforms.
- Assisted in marketing efforts by creating eye-catching displays showcasing the latest nail art trends for increased visibility.
Sales Associate
Jewlery Stand
Queens, NY
08.2025 - 11.2025
- show more patience to customers who don't speak the same language
- Provided feedback on inventory levels, contributing to effective stock management and replenishment strategies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Art
Borough of Manhattan Community College
New York, NYSkills
- Sales expertise
- Cash register operation
- Customer satisfaction
- Display preparation
- Bakery equipment knowledge
- Teamwork and collaboration
- Excellent communication
- Multitasking Abilities
- Flexible and adaptable
- Item knowledge
- Cash Handling
- Problem-solving
- Friendly, positive attitude
- POS system use
- Stocking and replenishing
Languages
Chinese (Mandarin)
Native or Bilingual
Korean
Limited Working
English
Full Professional
Timeline
Sales Associate
Swarovski
10.2025 - Current
Sales Associate
Jewlery Stand
08.2025 - 11.2025
Nail Artist
Own Business
03.2025 - Current
Bake Culture
Cashier
Mogee Tea
Bubble Tea Barista
Original Cake
Cashier and Baker
Art
Borough of Manhattan Community College