Jade Lufkin
Grand Forks,ND
Summary
Results-driven professional with 14 years of experience in developing sales strategies through cross-functional collaboration. Established long-term partnerships and improved customer satisfaction by delivering effective communication and timely solutions. Expertise in CRM systems and client management, leveraging a consultative approach to drive business growth and ensure client success.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Sales and Project Manager
Grove Mechanical Inc
Crookston, MN
05.2024 - 07.2026
- Established long-term partnerships with teams, vendors, and contractors to support project goals.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems in the field
- Cultivated strong client relationships through consistent follow-ups and effective communication.
- Presented product features and benefits to prospective customers during sales meetings.
- Managed customer inquiries, delivering timely solutions to improve overall satisfaction.
Outside Parts and Service Sales Represntative
Interstate Power Systems
Grand Forks, ND
03.2021 - 05.2024
- Identified client pain points to develop tailored technical solutions through effective communication.
- Maintained accurate records of customer interactions using CRM software for follow-up actions.
- Developed key customer relationships, expanding market share and driving revenue growth.
- Identified cross-selling opportunities for additional products and services to enhance customer value.
HVAC Installer
Grove Mechanical Inc
Crookston, MN
08.2019 - 03.2021
- Installed HVAC systems according to project specifications and safety guidelines.
- Followed blueprints and schematics to determine installation requirements accurately.
- Conducted routine maintenance and repairs on heating and cooling units.
- Assisted in training new installers on safe practices and equipment handling.
Education
Associate of Applied Science - Sales, Marketing And Management
Northland Community And Technical College
East Grand Forks, MNSkills
- Sales strategy implementation
- Technical solution development
- Project management
- Customer relationship management
- Revenue generation
- Market analysis
- Cross-functional collaboration
- Team leadership
- Time management
- Communication strategies
- Relationship building
Certification
- Power Selling Pros- Inbound Sales Training
- Joe Cunningham Sales Academy
- EPA Universal Certification
Timeline
Sales and Project Manager
Grove Mechanical Inc
05.2024 - 07.2026
Outside Parts and Service Sales Represntative
Interstate Power Systems
03.2021 - 05.2024
HVAC Installer
Grove Mechanical Inc
08.2019 - 03.2021
Associate of Applied Science - Sales, Marketing And Management
Northland Community And Technical College