Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jade McAnelly

Mesa,AZ

Summary

Dependable candidate successful providing fast, high-quality customer service to guests in different field settings. Adaptable professional with expertise in personnel development and team collaboration. Maintains focus and positive attitude in high-volume environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Cold Beers & Cheeseburgers
02.2023 - 12.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate efficiently by applying FIFO (first in first out)
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Bartender

Ak-chin Circle
01.2021 - 02.2023
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
  • Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.

Insurance Agent

Fidelity Investments
05.2019 - 03.2020
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.


Education

Bachelor of Arts - Fashion Merchandising

San Francisco Art Institute
San Francisco, CA
05.2027

High School Diploma -

Maricopa High School
Maricopa, AZ
05.2019

Skills

  • Customer Service
  • Risk Mitigation
  • Call Center Experience

Certification

  • Life License - 2019


Timeline

Server

Cold Beers & Cheeseburgers
02.2023 - 12.2023

Bartender

Ak-chin Circle
01.2021 - 02.2023

Insurance Agent

Fidelity Investments
05.2019 - 03.2020

Bachelor of Arts - Fashion Merchandising

San Francisco Art Institute

High School Diploma -

Maricopa High School
Jade McAnelly