Jade McCaulley
Tupelo,MS
Summary
After high school, I dedicated myself strictly to furthering my education to obtain my bachelor's degree in Psychology. I received my bachelor’s degree in August of 2022. Working full time was a challenge while being in school full time, but I enjoyed gaining the experience. I am extremely excited and eager to find an opportunity that is related to psychology. I have always thrived when deadlines have been presented to me while being extremely focused on results. I am adaptable, dependable, organized, and detail-oriented with a great passion for helping others. I am immensely ready to gain professional experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
Scarlet's Donuts
06.2016 - 04.2019
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases and locate items
- Performed cash and card transactions to complete customer purchases.
- Presented specials to guests when there were discounts and/or new items on the menu
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies.
Hostess
Harveys
05.2018 - 07.2020
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Completed daily side work and opening and closing duties without fail.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Relayed guest comments or suggestions to the manager on duty for further action.
- Worked with front-of-house staff to move tables and adjust the seating to accommodate groups with special requests.
- Opened and closed seating sections according to the volume of guests.
- Trained new hostesses on customer service and restaurant policies to maintain high standards of service.
Cashier
Fox's Pizza
08.2020 - 09.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Responded promptly to requests for assistance, spills, and customer inquiries.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Handled cash with high accuracy and took care to check bills for fraud.
- Restocked and organized merchandise for front-of-house.
- Learned duties for various positions and provided backup during busy times.
- Checked personal identifications during alcohol and tobacco sales.
- Tallied cash drawer at beginning and end of each work shift.
- Processed refunds and exchanges in accordance with company policy.
Student Facilitator
University of Mississippi
08.2021 - 04.2022
- Set up computers for zoom classes, leave the classroom clean, and take roll for attendance
- Presented a wide range of information to students using hands-on instructional techniques for effective comprehension.
- Facilitated activities in small groups to reinforce concepts taught by the class's teacher.
- Assisted in maintaining an engaging and respectful educational environment by promoting discipline and cooperation.
Triage Coordinator
Lifecore Health Group
04.2023 - Current
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Registered Behavior Technician
Compleat Kidz
11.2023 - Current
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Implemented programs created by BCBAs for behavior management and learning strategies
- Facilitated generalization of learned skills across various environments by collaborating with educators, therapists involved in clients'' care networks.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Supported clients'' academic success through implementation of evidence-based teaching strategies aligned with their individual learning needs.
- Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
- Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Education
Bachelors of Arts - Psychology
University of Ole Miss
Tupelo, MS08.2022
Associates - Major: Psychology Minor: Sociology
Itawamba Community College
2176 S Eason Blvd.05.2020
High School Diploma -
Tupelo High School (3.7 GPA)
4125 Golden Wave Drive 05.2018
Skills
- Issue Resolution
- Refunds and Exchanges
- Credit and Cash Transactions
- Product and Service Sales
- Stocking and Replenishing
- Cash Drawer Management
- Verbal and Written Communication
- Staff Training
- Active Listening / Feedback Acceptance
- Time Management Skills
- Hospitality and Accommodation
- Goal-Setting and Achievement
Certification
Registered Behavioral Technician
Timeline
Registered Behavior Technician
Compleat Kidz
11.2023 - Current
Triage Coordinator
Lifecore Health Group
04.2023 - Current
Student Facilitator
University of Mississippi
08.2021 - 04.2022
Cashier
Fox's Pizza
08.2020 - 09.2022
Hostess
Harveys
05.2018 - 07.2020
Cashier
Scarlet's Donuts
06.2016 - 04.2019
Bachelors of Arts - Psychology
University of Ole Miss
Associates - Major: Psychology Minor: Sociology
Itawamba Community College
High School Diploma -
Tupelo High School (3.7 GPA)