Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jade Mcdaniel

Chicago,IL

Summary

Dynamic and dependable professional with a strong background in customer service and security, honed at Titan Security. Proven ability to multitask and maintain safety while fostering positive community relations. Recognized for superior customer service and effective incident reporting, ensuring a welcoming and secure environment for all.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Associate

Forever 21
05.2017 - 08.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Crew Member

Wendy's
07.2018 - 03.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Crossing Guard

Andy Frain
01.2021 - 06.2023
  • Improved student safety by diligently monitoring crosswalks and directing traffic during school arrival and dismissal times.
  • Contributed to a positive atmosphere around the school campus by greeting students and parents with enthusiasm each day.
  • Enhanced community relations by courteously interacting with parents, students, and staff on a daily basis.

Team Member

Taco Bell
05.2022 - 06.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Security Officer

Titan Security
06.2023 - Current
  • Checked and verified photo identification prior to granting facility access.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Assisted in developing comprehensive security policies to address potential risks and protect company assets.

Education

GED -

Malcolm X College
Chicago, IL

Skills

  • Incident reporting
  • Security guard license
  • General security
  • Superior customer service
  • Dispatch
  • Customer service
  • Multitasking and organization
  • Teamwork and collaboration
  • Safety violation identification
  • Patience and tolerance
  • Dependability
  • Pedestrian safety

Certification

  • Licensed Security Officer (2023-Current)

Languages

English
Native or Bilingual

Timeline

Security Officer

Titan Security
06.2023 - Current

Team Member

Taco Bell
05.2022 - 06.2023

Crossing Guard

Andy Frain
01.2021 - 06.2023

Crew Member

Wendy's
07.2018 - 03.2020

Sales Associate

Forever 21
05.2017 - 08.2018

GED -

Malcolm X College