Jade Miksell

• Processed customer billing statements accurately and efficiently.
• Reviewed account discrepancies and resolved billing issues promptly.
• Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
• Executed account updates and noted account information in company data systems.
• Coordinated with vendors to verify billing information and invoices.

Direct multi line phone, communication with freight carriers for insurance purposes, load contracts, deposits and billing, accounts payable and accounts receivable, copies and filing.

• Selected hair colors, products and services based on customer preference and individually designed hair care plan.
• Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
• Styled and designed traditional and contemporary hairstyles for men and women daily.
• Pre-booked future appointments to increase repeat business.

Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.

• Attended workshops and classes to remain current on hair products and styles to employ latest techniques and treatments.
• Mentored new staff to enhance salon development and increase productivity.
• Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
• Recommended hair styles to compliment clients' facial features and coloring.
• Sanitized workstations and salon equipment to reduce risk of infection.