JADE MIRAMONTES
Santee,USA
Summary
Professional in client engagement and scheduling with knack for clear communication and efficient organization. Proven ability to build strong client relationships and streamline appointment processes. Reliable team player who adapts to dynamic environments and prioritizes results through effective collaboration and problem-solving.
Overview
4
4
years of professional experience
Work History
Appointment Setter
Limelight Media LLC
San Diego, CA
08.2025 - 01.2026
- Scheduled appointments for sales team, optimizing daily calendars and maximizing productivity.
- Engaged with potential clients, effectively communicating service offerings and establishing rapport.
- Managed follow-up communications, ensuring timely responses to inquiries and maintaining client interest.
- Set appointments with salespeople and potential customers.
Call Center Representative
Ace Parking
San Diego, CA
02.2023 - 06.2025
- Managed approximately 120 inbound calls to address customer inquiries and concerns.
- Resolved issues efficiently, ensuring customer satisfaction and retention.
- Documented interactions in CRM system for accurate record-keeping and follow-up.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Server
Red Lobster
San Diego, CA
09.2022 - 01.2023
- Provided exceptional customer service, ensuring satisfaction and repeat visits.
- Managed food and beverage orders accurately, maintaining high efficiency during peak hours.
- Processed payments using POS systems, ensuring accurate transactions and cash handling.
- Collaborated with kitchen staff to ensure timely delivery of meals to guests.
- Maintained cleanliness and organization of dining area to meet health standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Sales Representative
Endeavour Global
San Diego, CA
12.2021 - 05.2022
- Developed strong client relationships to drive repeat business and increase customer loyalty.
- Conducted market research to identify potential leads and evaluate competitive landscape.
- Collaborated with marketing team to align promotional strategies with sales objectives.
- Trained new sales team members on best practices and company policies for consistent performance.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
High School Diploma -
Grossmont High School
La Mesa, CABilling and Coding Medical Insurance
Grossmont College
10-2024
Skills
- Customer Service Excellence
- Product Knowledge & Demonstration Skills
- Effective Communication & Presentation Skills
- Upselling & Cross-Selling Techniques
- Relationship Building & Client Retention
- Time & Stress Management
- Team Collaboration & Support
- Telephone Etiquette
- Computer Skills
- Attention to Detail
- Positive attitude
ADDITIONAL STRENGTHS
- Confident communicator with strong emotional intelligence.
- Quick learner who adapts easily.
- Highly motivated by performance goals.
- Dependable, energetic, and professional.
Timeline
Appointment Setter
Limelight Media LLC
08.2025 - 01.2026
Call Center Representative
Ace Parking
02.2023 - 06.2025
Server
Red Lobster
09.2022 - 01.2023
Sales Representative
Endeavour Global
12.2021 - 05.2022
Billing and Coding Medical Insurance
Grossmont College
High School Diploma -
Grossmont High School