Summary
Overview
Work History
Education
Skills
Timeline
Generic

JADE NICOLE WALKER

Davenport

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Admitting Representative

Kaiser Permanente Hospital
02.2023 - 12.2024


  • Interview patients for admission to the hospital-Enter complete data in KPHC information systems and review per regulatory compliance
  • Identify patient health plan status, collect co-pay and non-KP insurance information
  • Abide by the HIPAA regulations and KP Corporate Compliance
  • Responsible for following hospital safety rules and regulations
  • Developed positive relationships with physicians, nurses, and other hospital staff, fostering effective communication across departments.
  • Improved accuracy of medical records by diligently reviewing documentation for completeness and correctness.
  • Contributed to a positive work environment by providing support to fellow admitting representatives as needed.

Stocker

Burlington
10.2023 - 04.2024
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Greeted customers and directed to requested products.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.

Unit Assistant

Kaiser Permanente Hospital
11.2020 - 02.2022
  • Processes transfers and discharges using the Admit-Discharge-Transfer (ADT) system in the electronic medical record.
  • Answers and appropriately routes internal and external telephone calls.
  • Orders materials and supplies for the unit, and collects equipment and medication from the dumb waiter system.
  • Answers call system from nurses station; follows up with patient and/or family as appropriate.
  • Makes follow-up appointments for patients as necessary.
  • In conjunction with Discharge Coordinator, organizes transfers to skilled nursing facilities, including printing relevant sections of the patient chart.
  • Prepares discharge packets and other documents for patients (including maternal/baby).
  • Arranges for special maintenance or repair of the units business equipment.
  • Maintains the Minimum Record.
  • Assists unit personnel in the use of the electronic medical record and other systems; may act as the unit resource for computer-related issues.
  • Acts as greeter for the unit, greeting new patients and their families.
  • Coordinates discharge times, contacts family members with discharge information, and otherwise facilitates a timely discharge when the patient is ready.
  • Communicates with other units/departments.


Admitting Representative

Kaiser Permanente Hospital
07.2016 - 11.2020
  • Responsible for coordinating and completing every phase of the admission function
  • Interview patients for admission to the hospital-Enter complete data in KPHC information systems and review per regulatory compliance
  • Promote patient satisfaction and retention in a courteous and professional manner
  • Capable of making decisions and working independently to achieve department goals
  • Identify patient health plan status, collect co-pay and non-KP insurance information
  • Abide by the HIPAA regulations and KP Corporate Compliance
  • Responsible for following hospital safety rules and regulations

Retail Associate

Macy's
07.2015 - 01.2016
  • Customer Service
  • Cashier/Cash handler
  • Knowledge in Handbags, and Watches/Jewelry
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.

Retail Associate

Ross Dress for Less
03.2015 - 07.2015
  • Cashier
  • Hardlines
  • Recovery in apparel as well as Home department
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.

Store Protection Specialist; Loss Prevention

Ross Dress for Less
03.2015 - 07.2015
  • Develop Great Partnerships and Teams
  • Communicating with the MOD and associates
  • Mitigate Fraud and Theft (internal/external)
  • Customer service/ greeting every customer
  • Maintaining a Secure and Safe Environment
  • Report safety hazards
  • Reduced instances of theft by implementing effective loss prevention strategies and training staff on awareness measures.

Education

A.A. in Applied Science W Honors - Music Education

SAE Expression College
Emeryville, CA
05-2018

A.A. in Psychology W Honors - Psychology

Contra Costa College
San Pablo, CA
05-2015

A.A in Lib Arts: Soc & Behavioral Sci W Honors - Psychology

Contra Costa College
San Pablo, CA
05-2015

Skills

  • Healthcare administration
  • Telephone etiquette
  • Data verification
  • Customer service
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Organizational skills
  • Resolving problems
  • Computer literacy
  • Clerical and filing support

Timeline

Stocker

Burlington
10.2023 - 04.2024

Admitting Representative

Kaiser Permanente Hospital
02.2023 - 12.2024

Unit Assistant

Kaiser Permanente Hospital
11.2020 - 02.2022

Admitting Representative

Kaiser Permanente Hospital
07.2016 - 11.2020

Retail Associate

Macy's
07.2015 - 01.2016

Retail Associate

Ross Dress for Less
03.2015 - 07.2015

Store Protection Specialist; Loss Prevention

Ross Dress for Less
03.2015 - 07.2015

A.A. in Applied Science W Honors - Music Education

SAE Expression College

A.A. in Psychology W Honors - Psychology

Contra Costa College

A.A in Lib Arts: Soc & Behavioral Sci W Honors - Psychology

Contra Costa College

Similar Profiles

CREATE PROFILE