Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lauren Ramirez

Norwalk

Summary

Reliable Admitting Clerk with enduring confidence in public engagement, effortlessly maintaining professional and approachable demeanor. Efficient in managing patient registrations daily in fast-paced, customer-focused environment while maintaining proficient organization and verifying paperwork and insurance. Strong communication and problem-solving skills with a diligent and detail-oriented nature looking to be apart of a strong team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Admitting Representative

AHMC
04.2024 - Current
  • Verified patient details and insurance coverage and collected co-pays.
  • Arranged forms and charts for each patient.
  • Responded to inquiries by directing calls to appropriate personnel.
  • Facilitated communication between patients and various departments and staff.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Assisted with medical coding and billing tasks.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms while staying within HIPAA compliance.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Completed multiple tasks for different departments such as inpatienting/outpatienting for different floor levels while ensuring that charts and insurance were scanned and faxed to appropriate parties.
  • Running eligibility for direct admits, MRI scans, Labor and Delivery, Nursery, Laboratory, and Emergency Department visits.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Sales Consultant

Nissan
08.2022 - 12.2022
  • Greeted clients in a timely fashion while quickly determining their needs
  • Presented clients with the products in a walk around presentation
  • Explained the use and benefits of the product choice
  • Presented information on the vehicle to clients
  • Gathered confidential information on clients and inventory
  • Delivered product to customers

BDC

Mckenna BMW
03.2022 - 08.2022
  • Contacted client with lease current leases that were maturing to an end
  • Set up appointment for sales by bringing in lease buyouts, lease returns, and/or trade in’s
  • Kept a portfolio of potential clients

Product Genius

Mckenna BMW
10.2021 - 03.2022
  • Set appointment for clients who would like a more in depth review of how to utilize their vehicle
  • Became familiarized with the functionality of the vehicle and delivered the information to clients
  • Processed lease returns and preformed vehicle inspections

Cashier

Mckenna BMW
08.2021 - 10.2021
  • Maintained a specified dollar amount in the cash drawer
  • Checked out clients picking their vehicles or parts
  • Filed toll road violations
  • Organized repair orders for service

Receptionist

Law Office of Randall & Associates
03.2020 - 11.2020
  • Handled confidential client forms and letters
  • Set appointment for lawyers
  • Sent out emails and phone calls regarding case status

Education

Diploma -

La Serna High School
Whittier, CA
01.2019

Skills

  • Medical billing
  • HIPAA compliance
  • Insurance verification
  • Payment processing
  • Healthcare administration
  • Patient registration
  • Telephone etiquette
  • Organizing charts
  • Emergency room experience
  • Admissions processing
  • Data verification
  • Billing and insurance processes

Certification

  • BLS Certified


Languages

Spanish
Limited Working

Timeline

Admitting Representative

AHMC
04.2024 - Current

Sales Consultant

Nissan
08.2022 - 12.2022

BDC

Mckenna BMW
03.2022 - 08.2022

Product Genius

Mckenna BMW
10.2021 - 03.2022

Cashier

Mckenna BMW
08.2021 - 10.2021

Receptionist

Law Office of Randall & Associates
03.2020 - 11.2020

Diploma -

La Serna High School

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