Elva Magallanes
Anaheim,CA
Summary
Dedicated hospital administrative professional proficient in organizing and verifying paperwork and insurance. Strong communication and problem-solving skills with a diligent and detail-oriented nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Admitting Representative
La Palma Intercommunity Hospital
7901 Walker St La Palma Ca 90623
05.2012 - Current
- Ensured compliance with HIPAA regulations, safeguarding the privacy of sensitive patient information.
- Contributed to a positive work environment by providing support to fellow admitting representatives as needed.
- Developed positive relationships with physicians, nurses, and other hospital staff, fostering effective communication across departments.
- Provided excellent customer service to patients and their families during the registration process.
- Increased efficiency in data entry tasks by consistently maintaining high levels of accuracy and speed.
- Prioritized workload effectively while handling multiple tasks simultaneously within a fast-paced environment.
- Improved accuracy of medical records by diligently reviewing documentation for completeness and correctness.
- Enhanced patient satisfaction with thorough explanation of admission procedures and answering questions promptly.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
Trauma Registrar
St Francis Medical Center
3630 E Imperial Hwy Lynwood Ca 90262
06.2015 - 01.2019
- Participated in ongoing professional development opportunities related to trauma registries, ensuring up-to-date knowledge on industry standards and best practices.
- Fostered a culture of continuous learning and growth within the department by actively participating in educational opportunities and sharing acquired knowledge with team members.
- Supported continuous improvement efforts by identifying trends and patterns in trauma cases, leading to targeted interventions.
- Streamlined workflows across multiple departments involved with the treatment of complex injuries by establishing clear channels of communication that facilitated efficient collaboration.
- Streamlined the data entry process for faster and more accurate documentation of patient information.
- Maintained strict confidentiality when handling sensitive patient information, adhering to HIPAA guidelines at all times.
- Provided crucial support to hospital leadership in the development of a comprehensive, evidence-based approach to trauma care that reduced patient mortality rates and improved overall outcomes.
Education
High School Diploma - General Studies
Tracy High School
Cerritos, CA06.1985
Skills
- HIPAA Compliance
- Patient confidentiality
- Patient Registration
- Scheduling appointments
- Insurance Verification
- Medical Billing
- Verifying insurance
- Payment Processing
- Checking in patients
- Telephone Etiquette
- Data Verification
- Eligibility Requirements
- Emergency room experience
- Organizing charts
- Customer Service
- Attention to Detail
- Calm and Effective Under Pressure
- Patient Education
- Resolving Problems
- Medical Terminology
- Document filing
- Insurance Authorizations
- Medical insurance
- Professional Bedside Manner
- Patient Intake
- Explaining Policy and Procedures
- Payment Collection
- Claims Handling and Coverage Verification
- Report Preparation
- Spanish Fluency
- Type coding understanding
Languages
Spanish
Elementary
Timeline
Trauma Registrar
St Francis Medical Center
06.2015 - 01.2019
Admitting Representative
La Palma Intercommunity Hospital
05.2012 - Current
High School Diploma - General Studies
Tracy High School