Jade Ott

• Operated commercial laundry equipment to ensure efficient processing of linens and garments.
• Maintained cleanliness and organization of laundry area, enhancing workflow efficiency.
• Collaborated with nursing staff to prioritize urgent laundry needs for patient care.
• Implemented quality control measures to ensure cleanliness and proper handling of items.
• Trained new staff on equipment operation and safety protocols, fostering a knowledgeable team environment.
• Streamlined inventory management processes for linen supplies, reducing waste and improving availability.
• Operated industrial washing machines and dryers, maintaining proper settings for various fabric types.
• Assisted in training new laundry aides, sharing best practices and techniques for efficient workflow management.
• Inspected clothing items for damage or stains, treating them appropriately before laundering.
• Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
• Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
• Collected soiled tablecloths, napkins, and draperies after large events.
• Maintained a clean and organized work environment, ensuring optimal productivity.
• Reduced lost items by implementing an effective labeling system for client belongings.
• Provided exceptional customer service with prompt response times to inquiries regarding laundry status or special requests.
• Collected soiled linens and clothing and pretreated stains.
• Ensured timely delivery of laundered items to clients, resulting in increased customer satisfaction.
• Adhered to strict safety guidelines while handling chemicals used in the laundering process.
• Cleaned machine filters and lubricated equipment.
• Restocked supply inventories and notified supervisors of shortages for customer convenience.

• Prepared meals and provided nourishment for children.
• Transported children to school and extracurricular activities.
• Maintained cleanliness in living spaces and organized children's belongings.
• Assisted children with homework and academic projects.

Managed stock replenishment and organization to ensure product availability.

• Was also a cashier, helped customers find what they needed, restocked shelves, promoted items.
• Assisted customers in product selection, enhancing overall shopping experience.
• Managed inventory levels, ensuring stock availability for high-demand items.
• Collaborated with team members to achieve daily sales targets consistently.
• Demonstrated product features, driving customer engagement and interest.
• Analyzed sales trends to optimize merchandise placement and promotions.
• Resolved customer inquiries promptly, fostering repeat business and loyalty.
• Implemented visual merchandising standards to enhance store presentation and appeal.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.

• I took orders over the phone to put them onto the computer in the system, sat customers, folded silverware, and bussed tables when the servers were too busy.
• Greeted and seated guests, ensuring positive first impressions and efficient table turnover.
• Managed reservation system, optimizing seating arrangements to enhance guest experience.
• Coordinated with kitchen and service staff to streamline order flow during peak hours.
• Trained new host staff on protocols and customer service standards for consistency.
• Handled guest inquiries and concerns, resolving issues promptly to maintain satisfaction.
• Implemented waiting list management strategies, reducing wait times for patrons significantly.
• Developed rapport with regular customers, fostering loyalty through personalized service interactions.
• Conducted daily briefings with team members to align on service goals and operational updates.
• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

• I was a hostess along with waitress and it was honestly such a good job. I learned a lot of new things and good ways on how to deal with bad customers which I thought would take a while. I got along with everyone there and it was like a family, very hard decision to leave.
• Delivered exceptional customer service in fast-paced dining environment.
• Collaborated with kitchen staff to ensure timely food preparation and delivery.
• Managed cash register operations, ensuring accurate transactions and balanced till.
• Resolved customer inquiries and concerns promptly to maintain satisfaction levels.
• Assisted in inventory management by monitoring stock levels and placing orders as needed.
• Developed strong relationships with regular customers, fostering loyalty and repeat business.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

• Sat customers, took orders over the phone, bussed tables.
• Greeted and seated guests, ensuring positive first impressions and efficient table turnover.
• Managed reservation system, optimizing seating arrangements to enhance guest experience.
• Coordinated with kitchen and service staff to streamline order flow during peak hours.
• Trained new host staff on protocols and customer service standards for consistency.
• Handled guest inquiries and concerns, resolving issues promptly to maintain satisfaction.
• Implemented waiting list management strategies, reducing wait times for patrons significantly.
• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
• Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
• Answered phone calls to take orders, give information and document reservations.
• Completed daily side work and opening and closing duties without fail.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Seated patrons based on guest preferences and seating availability.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.