Jade Peters
Roswell,GA
Summary
Dedicated healthcare professional with over 8 years of experience in patient registration and support roles. Known for exceptional interpersonal skills and maintaining high standards of professionalism and ethics. Committed to improving patient experiences and clinic operations.
Overview
23
23
years of professional experience
Work History
Patient Registration Associate
Children's Healthcare of Atlanta
Alpharetta, GA
03.2018 - Current
- Processed patient registrations with accuracy and attention to detail.
- Assisted families in completing necessary paperwork and navigating healthcare systems.
- Managed appointment scheduling to optimize clinic efficiency and patient flow.
- Provided exceptional customer service, addressing patient concerns and inquiries promptly and professionally.
- Recognized for excellent time management skills, consistently completing tasks within tight deadlines despite competing priorities.
- Assisted in training new Patient Registration Associates, sharing best practices and company protocols.
Lead Registration Associate
Children's Healthcare of Atlanta
Alpharetta, GA
11.2019 - 10.2020
- Managed patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
- Facilitated communication between departments to streamline patient intake procedures and enhance service delivery.
- Trained new staff on registration protocols and electronic health record systems to improve team efficiency.
- Quality audits of registration team and patient data.
- Ordered and maintained office supplies.
Dental Receptionist
Dentfirst Dental Care
Johns Creek, GA
05.2011 - 12.2017
- Answering phones, scheduling appointments, collecting payment, verifying insurance and checking patients in and out.
- Ability to multi-task and get things done ahead of schedule.
- Team player and will do what is asked of me to better the company or our work environment.
Unregistered Radiologic Technologist
DeKalb Medical Hospital
Decatur, GA
09.2015 - 09.2017
- Responsible for fielding customer calls and confirming appointments.
- Greeting and checking in patients upon arrival, performing exams on walk-in patients requiring x-rays.
- Providing patient care to all age groups to include neonatal, pediatrics, adult, and geriatrics.
Assistant Office Manager
Crumpler Chiropractic
Douglasville, GA
01.2003 - 12.2004
- Greeting the patient when they came in, answering the phone, making appointments, taking the patient back and getting them ready for the doctor.
- Calling insurance companies for benefits and entering insurance checks into the computer.
- Certified to take chiropractic x-rays and did some ultrasonic therapy on patients.
Education
Associate of Science - Radiologic Technology
Georgia State University
Atlanta, GA01-2018
Certificate in Radiologic Technology - Radiology
Dekalb Medical Radiology School
Decatur, GA08-2017
High School Diploma -
Alexander High School
Douglasville, GA05-1999
Skills
- Ensuring confidentiality in patient care
- Professionalism and ethics
- Medical terminology
- Accuracy and precision
- Healthcare industry
- Strong interpersonal skills
- Teamwork
Timeline
Lead Registration Associate
Children's Healthcare of Atlanta
11.2019 - 10.2020
Patient Registration Associate
Children's Healthcare of Atlanta
03.2018 - Current
Unregistered Radiologic Technologist
DeKalb Medical Hospital
09.2015 - 09.2017
Dental Receptionist
Dentfirst Dental Care
05.2011 - 12.2017
Assistant Office Manager
Crumpler Chiropractic
01.2003 - 12.2004
Associate of Science - Radiologic Technology
Georgia State University
Certificate in Radiologic Technology - Radiology
Dekalb Medical Radiology School
High School Diploma -
Alexander High School