Iyanna Webber
Indianapolis,IN
Summary
Dedicated healthcare professional with proven expertise in patient care and vital signs monitoring, honed at St. Vincent Hospital excelled in delivering compassionate care, enhancing patient satisfaction, and achieving nutritional objectives. Skilled in personal hygiene assistance and meticulous documentation, bringing a results-driven approach to improving patient outcomes and independence.
Professional in patient access, with a strong focus on team collaboration and achieving results. Skilled in patient registration, insurance verification, and handling sensitive information with confidentiality, detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Patient Registration Associate
Franciscan Hospital
03.2023 - Current
- Enhanced patient registration efficiency by streamlining processes and implementing electronic records management.
- Managed high volumes of incoming calls, directing callers to appropriate departments while maintaining diplomacy and professionalism.
- Expedited insurance verification processes, ensuring prompt authorizations for necessary medical treatments or procedures.
- Provided exceptional customer service, addressing patient concerns and inquiries promptly and professionally.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
Patient Care Technician
St.Vincent Hospital and Health Care Center Inc.
08.2021 - 10.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Provided attentive and compassionate care, enhancing patient satisfaction.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
Education
Cornerstone Academy
Indianapolis, IN05.2020
Skills
- Professionalism and ethics
- Patient confidentiality
- Customer service
- Time management
- Multitasking
- Excellent communication
- Appointment scheduling
- Insurance verification
- Basic Patient Care
Timeline
Patient Registration Associate
Franciscan Hospital
03.2023 - Current
Patient Care Technician
St.Vincent Hospital and Health Care Center Inc.
08.2021 - 10.2022
Cornerstone Academy
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