Patty Suto
Fort Collins
Summary
Committed to excellent customer service with over 6 years experience on EPIC system, patient registration, insurance verification, effective communication and efficiently handling patients needs and honoring their confidentiality.
Overview
15
15
years of professional experience
Work History
Patient Registration Associate
Kaiser Permanente
Fort Collins, CO
11.2019 - Current
- Greet and check in members
- Collaborate with clinical staff to maintain steady workflow
- Verify demographics and insurance on EPIC system
- Help members navigate Kaiser for their best possible outcome
Receptionist
Spradley Barr
Fort Collins, CO
04.2019 - 11.2019
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Facilitated visitor check-in and provided exceptional customer service to clients and guests.
- Maintained and organized all service records in filing system
Fitness Coach
Columbine Health Systems
Fort Collins, CO
07.2011 - 09.2017
- Designed personalized fitness programs tailored to client needs and goals.
- Conducted one-on-one training sessions, ensuring proper technique and safety protocols.
- Monitored client progress, adjusting fitness plans to optimize results and maintain engagement.
Education
No Degree - Business And Accounting
Lamar Junior College
Lamar, COSkills
- 6 years of EPIC
- Patient confidentiality
- Professionalism and ethics
- Insurance verification
- Medical terminology
Timeline
Patient Registration Associate
Kaiser Permanente
11.2019 - Current
Receptionist
Spradley Barr
04.2019 - 11.2019
Fitness Coach
Columbine Health Systems
07.2011 - 09.2017
No Degree - Business And Accounting
Lamar Junior College