Versatile TA Operations Specialist successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
4
4
years of professional experience
Work History
TA Operations Specialist
US Anesthesia Partners
05.2023 - Current
Onboarding up to 200 clinical and non-clinical employees per month
Researching and reaching out to applicants for missing documents when third-party vendor was not able to verify employment or education.
Managing applicant tracking system iCIMS and Workday for accurate compensation packages, employee contracts, benefits packages, and demographic information.
Developed and updated tracking spreadsheets using Excel
Assisted candidates with questions and problems to build brand loyalty and cultivate lasting business relationships.
Project Manager
LaSalle Network Recruiting and Staffing Firm
10.2022 - 05.2023
Owned Dallas Market and took full ownership of growing business there
Managed up to 5 clients, sourcing for top talent, conducting interviews, sending onboarding paperwork, etc
Successfully closed 8 positions and brought in two new clients.
Identified plans and resources required to meet project goals and objectives
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines
Associate Recruiter
LaSalle Network Recruiting and Staffing Firm
07.2022 - 10.2022
Worked on team to 3 to build Dallas National team from ground up
Conducted 70 recruiting calls per day to fill positions and build inventory for Dallas Market
Conducted 5-7 zoom interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Operated and maintained applicant tracking and candidate management systems
Developed recruiting strategies to identify qualified candidates and build network
Billing Charge Entry Specialist II
US Anesthesia Partners
10.2021 - 07.2022
Work on team of three employees in AthenaIDX to solve over 1,000 edits and insurance claim rejections
Collaborated with another team to work through up to five hundred demographic issues in BOSS
Communicate with management on any interface issues or trends with insurance payers.
Business Office Trainer
HCA Healthcare
02.2021 - 10.2021
Led front office team of four to five employees for five ambulatory surgery centers in Denver, CO (Rose Surgery Center, RidgeView Endoscopy, Musculoskeletal Surgery Center, Midtown Surgery Center, and Urology Surgery Center
Successfully onboarded and trained eight new employees
Assisted in front office operations for 50-90 patients per day.
Business Office Specialist
HCA Healthcare
09.2020 - 02.2021
Served as first point of contact from 50-70 patients per day
Collaborated with medical staff to lessen time spent in waiting room to ensure quicker turnaround in OR.
Provided reception services by greeting visitors, signing in visitors and directing visitors to appropriate personnel
Billing Charge Entry Specialist I
Addison Group
02.2020 - 05.2020
Worked on five-person team to solve demographic and insurance issues with around 100 cases anesthesia cases daily
Navigated up to 6 hospital systems and 10 insurance portals to find correct information.
Verified insurance eligibility and information to update database
Worked with revenue cycle team to identify denial trends
Managed time efficiently in order to complete all tasks within deadlines
Education
Master of Health Care Administration -
Oklahoma State
Stillwater
06.2022
Bachelor of Health Care Management -
Metropolitan State University
Denver
12.2019
Skills
Critical thinking and attention to small details
Excellent communication abilities, including interpersonal, professional, written, and verbal
Background in leadership positions
Ability to build and maintain strong relationships with different personalities
Human Relations
Cross-Functional Communication
Operations Coordination
Human Resources
Proficient in Workday and iCIMS
Background Checks
Employee Onboarding
Timeline
TA Operations Specialist
US Anesthesia Partners
05.2023 - Current
Project Manager
LaSalle Network Recruiting and Staffing Firm
10.2022 - 05.2023
Associate Recruiter
LaSalle Network Recruiting and Staffing Firm
07.2022 - 10.2022
Billing Charge Entry Specialist II
US Anesthesia Partners
10.2021 - 07.2022
Business Office Trainer
HCA Healthcare
02.2021 - 10.2021
Business Office Specialist
HCA Healthcare
09.2020 - 02.2021
Billing Charge Entry Specialist I
Addison Group
02.2020 - 05.2020
Master of Health Care Administration -
Oklahoma State
Bachelor of Health Care Management -
Metropolitan State University
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