I am a very bubbly, outgoing person who is willing to help and assist anyone in need! I’ve been handling the customer service business ever since I started working. I also know how to navigate through the technical stuff like computers and how certain applications work. I would love to work for your company and show you what I can offer!
Overview
10
10
years of professional experience
Work History
Personal Caregiver
Wyndemere Assisted Living
Allouez
09.2019 - Current
Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
Helped clients maintain daily living standards by assisting with personal hygiene needs.
Maintained clean and well-organized environment to promote client happiness and safety.
Worked to improve patient outlook and daily living through compassionate care.
Assisted patients with bathing, dressing, daily hygiene care and grooming.
Blackjack Dealer
Sevenwinds Casino
Hayward
11.2017 - 06.2018
Welcomed customers to blackjack table.
Observed casino floor and blackjack table for suspicious activity.
Calmed down angry guests or patrons using skills in active listening and positive engagement.
Explained rules, took bets, and delivered payouts to facilitate movement of games.
Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
Performed functional game duties quickly by efficiently handling money and chips.
Waitress
Perkins Restaurant & Bakery
Hayward
03.2016 - 11.2017
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Answered phones politely and promptly, accurately recording and confirming reservations.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Carried [Number] plates at one time without dropping or spilling, decreasing overall customer wait time.