Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jade Rivera

Norwich

Summary

Experienced Crew Trainer with 5 years of customer service experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.

Overview

4
4
years of professional experience

Work History

Crew Trainer

McDonald's
12.2022 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Preparing food, keeping the restaurant and kitchen clean and tidy and working well as part of a team.
  • Assisting costumers by taking their orders, cashing them, and giving them their food and drinks.

Crew Member

Chipotle
08.2021 - 07.2022
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

Associate of Arts - Criminology

CT State Three Rivers
Norwich, CT
03-2025

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Workplace safety
  • Safe food handling
  • Cleaning and sanitation
  • Multitasking and organization
  • Taking orders
  • Strong Work Ethic
  • Communication
  • Reliable

Timeline

Crew Trainer

McDonald's
12.2022 - Current

Crew Member

Chipotle
08.2021 - 07.2022

Associate of Arts - Criminology

CT State Three Rivers

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