Jade Shropshire
GMS Corporation
Akron,OH
1
Certification
15
years of professional experience
Experienced with payroll processing, tax compliance, and employee compensation. Utilizes payroll software to streamline operations and ensure accuracy. Track record of maintaining compliance with regulatory guidelines and enhancing team productivity.
Work History
Payroll Specialist
3 Years 5 Months- Calculated payroll accurately and on time.
- Processed payroll for employees bi-weekly
- Verified payroll compliance with state laws.
- Resolved payroll issues to maintain accuracy and timeliness
- Imported employee timesheets into payroll system
- Troubleshot login errors for payroll system access
- Updated garnishments in the payroll system.
- Reviewed garnishments for compliance with regulations.
Accounts Payable Specialist
7 Months- Processed 100+ invoices daily, ensuring timely payment and accuracy.
- Communicated with vendors and buyers regarding payment statuses, fostering strong relationships.
- Processed customer billing statements accurately
- Executed month-end close procedures, contributing to accurate financial reporting.
- Billing
- Expense reports
- Month end close
- Year end closing
- JDE software
- Completed tasks independently in remote settings
- Conducted work responsibilities effectively from home
Accounts Payable Processor
1 Year 8 Months- Processing PO invoices
- Processed expense reports for timely reimbursements and budget tracking
- I am responsible for uploading invoices into our database system
- Reviewed non-PO invoices for accuracy
- Communicated with vendors to resolve invoice discrepancies and ensure timely payments
- Executed Executed Excel downloads for data analysis and reporting for data reporting
- Excel downloads
- Utilized SAP software for operational tasks
- Adapted to work from home environment effectively
Licensed Insurance Sales Agent
5 Months- Took inbound and outbound calls.
- Received health information from potential clients.
- Assessed eligibility for various health plans based on client information.
- Signed clients up for qualified Medicaid and Medicare plans.
- Sold memberships and health insurance.
- Reviewed underwriting documents.
- Processed and submitted health insurance applications.
- Communicated with adjusters and members to locate claim information, review claims, and provide payment status.
Administrative Assistant
1 Year 8 Months- Scanned files into digital system for easy access
- Closed digital files to maintain organized records
- Distributed incoming mail to appropriate departments
- Answered phone calls to assist clients and colleagues
- Transferring them to proper attorney/paralegal.
- Prepared demand packages for timely delivery to insurance adjusters
- Assisted management in conducting interviews and selecting qualified candidates for open positions
- Prepared and distributed client literature to enhance communication and engagement
CSR - Customer Service Representative
1 Year 1 Month- Answered customer calls to resolve inquiries and enhance satisfaction
- Processed cash transactions accurately
- Referring products to current/potential customers
- Cash handling
- Referred products to current and potential customers to meet their needs
- Balanced cash registers daily
Bank Teller/Customer Service Representative
1 Year 3 Months- Assisted customers with their inquiries and needs.
- Delivered exceptional customer service, ensuring friendly and positive interactions.
- Handled money and processed various transactions for customers.
- As well as answering the phone taking messages and relaying messages to the right recipient in a timely manner.
- Promoted credit cards, mortgages, and investment products to potential clients.
Environmental Services Aide
1 Year 4 Months- Provided patient care by being polite and friendly, visiting their rooms, and maintaining a presentable environment. Delivered flowers to patients to brighten their day.
- An accomplis beinghment that I had with this job, is being able to put a smile on some of my patients faces' just by being nice and considerate, and being someone there for them to talk to when they had no one.
- Skills that I demonstrated on Thare job, is the skill to be able to interact with all types of different people and to never allow someone's disability to understand me or comprehend hinder me from doing my job and staying polite
Dietary Aide Assistant
5 Months- I was responsible for preparing the dinner trays for the patients, as well as going to their rooms to get breakfast orders for the next day. I was Also responsible for delivering the trays to the patient room, having good hospitality toward them, and assisting them with setting up their trays if they needed help.
- Satisfying patients' hunger and bringing joy into their rooms.
- Utilized memory to recall patient orders when the computer failed. Maintained patience in communication despite challenges in understanding between patients and myself.
Layaway Associate, Jewelry Associate
2 Years 8 Months- My job responsibility is to assist the customers in the best way that I can. Meaning if they had any questions I could answer them, ring them out, and help customers to take their items to their car if they were not capable of doing it themselves.
- Trained in and learned every department in the store.
- Assisted customers in various departments to ensure their needs were met.
- Trained others despite not being responsible for their training.
Receptionist
- Assisted patrons who entered the facility, answered the phone, and took messages for those who were not currently in the building.
- Managed front desk operations, ensuring efficient flow of communication and visitor management.
- Coordinated scheduling for appointments and meetings, optimizing staff availability and resources.
- Developed and maintained filing systems, improving document retrieval and organization.
Education
Bachelor's - Accounting and Finance
High school diploma - High School
Skills
Accounts Payable
Medical Billing
Medical Coding
Hospital operations
Cleaning services
Payroll Compliance
Outbound telemarketing
Payroll Processing
Invoice Processing
Document review
Office administration
Customer support
Typing speed
Coding accuracy
Records management
Accounts payable processing
Workday
Microsoft Access
Windows
E-commerce
Leadership
Banking operations
Team leadership
Financial Reporting
Insurance Sales
Underwriting
Financial services
Banking
Fraud
Negotiation
Analysis skills
Bookkeeping
Pivot tables
Analytical skills
Sage
Kronos
Environmental Services
Workday software
Employee Records management
Food service
Ledger reconciliation
Live chat
Presentation skills
Presentation delivery
Live chat support
Customer service
Kronos
Audit Support prevention
Certification
- Accident and health Insurance License
- June 2020
Timeline
Payroll Specialist
GMS Corporation
03.2023 - CurrentRead More
Accounts Payable Specialist
Myers Industries Inc
08.2022 - 03.2023Read More
Accounts Payable Processor
Signet Jewelers
12.2020 - 08.2022Read More
Licensed Insurance Sales Agent
United Heath Group
08.2020 - 01.2021Read More
Administrative Assistant
Chester Law Group
10.2018 - 06.2020Read More
CSR - Customer Service Representative
Fifth Third Bank
09.2017 - 10.2018Read More
Bank Teller/Customer Service Representative
Huntington
05.2016 - 08.2017Read More
Environmental Services Aide
Akron General Health System
01.2015 - 05.2016Read More
Dietary Aide Assistant
Akron General Health System
08.2014 - 01.2015Read More
Receptionist
Akron Urban League
06.2013 - 06.2013Read More
Layaway Associate, Jewelry Associate
Kmart
10.2011 - 06.2014Read More
Buchtel High School
High school diploma from High School
Read More
Kent State University
Bachelor's from Accounting and Finance
Read More