SUSMA CHHETRI
Norwood,USA
Summary
Accountant with 6+ years of experience with accounts receivables and payables for small to mid-size business. Seeking to be associated with a company to utilize skills and gain further experience while enhancing the company's productivity and reputation.
Overview
8
8
years of professional experience
Work History
Payroll Specialist
Pavion Technologies
New York, New York
06.2025 - 12.2025
- Process payroll for employees using advanced payroll software.
- Ensure compliance with federal and state payroll regulations.
- Maintain accurate employee records and update payroll information regularly.
- Collaborate with HR to resolve payroll discrepancies effectively.
- Prepare and distribute payroll reports for management review.
- Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Researched and resolved employee payroll questions and issues via email, phone and in person.
- Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
- Assisted with auditing processes related to payroll.
- Ensured that all necessary taxes were withheld accurately from each employee's paycheck.
- Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
- Developed and maintained detailed payroll documentation and procedures guides.
- Processed and monitored sick pay, vacation pay, and other leave entitlements accurately.
- Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
STAFF ACCOUNTANT (SPECIALIZATION IN AR)
World Energy, LLC
Boston, MA
04.2024 - 05.2025
- Automated Accounts Receivable processes for renewable diesel and sustainable aviation fuel sales, reducing manual processing time and improving efficiency.
- Maintained accurate A/R records ensuring aging reports remained current and all credits and corrections were properly applied.
- Proactively monitored and collected outstanding receivables to optimize cash flow and minimize delinquent accounts.
- Executed daily cash management operations including recording bank deposits and posting cash receipts to A/R subledger.
- Worked closely with customers to resolve billing disputes or discrepancies in a professional manner.
- Documented standard operating procedures (SOPs) and implemented process improvements.
- Conducted monthly account reconciliations by comparing general ledger against bank statements and sales reports to ensure data integrity.
- Worked in conjunction with sales, commercial and tax teams to ensure seamless transactions.
- Supported Accounts Payable team by assisting with invoice processing and credit card reconciliations.
ACCOUNTS PAYABLE OFFICER
Manufacturing Resource Group
Norwood, MA
09.2021 - 03.2024
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Developed reports for senior management to outline expenditures, vendor spend and forecasting.
- Input all relevant transactions and supervised properly within accounting system.
- Observed strict confidentiality regulations to maintain data security.
- Managed accurate and timely processing of over 200 invoices per month.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Handled day-to-day accounting processes to drive financial accuracy.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Matched purchase orders with invoices and recorded necessary information.
ASSISTANT FRONT END MANAGER
Stop and Shop
Walpole, MA
01.2020 - 09.2021
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Utilized store analytics to identify areas of improvement in customer experiences.
- Developed and implemented strategies to optimize store sales and profitability.
- Mentored team members to enhance professional development and accountability in workplace.
- Confirmed continual compliance with all applicable laws and regulations regarding store operations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed senior-level personnel working in marketing and sales capacities.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
ACCOUNTANT
EG Infra Pvt Ltd
Kathmandu, Nepal
09.2017 - 07.2019
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Researched technical tax issues to define tax effect or impact of certain tax positions.
- Gathered financial information, prepared documents, and closed books.
- Leveraged finance knowledge to strengthen controls and improve transparency.
- Reviewed business operations and obligations to help organization function at acceptable level.
- Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
- Tracked funds, prepared deposits and reconciled accounts.
- Prepared working papers, reports and supporting documentation for audit findings.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Trained new employees on accounting principles and company procedures.
- Provided journal entries and performed accounting on accrual basis.
- Developed financial models to assess and analyze financial performance of clients.
Education
BACHELOR OF BUSINESS STUDIES - ACCOUNTING AND FINANCE
Tribhuvan University
Kathmandu, Nepal05.2019
MBA - Finance
Southern New Hampshire University
Hooksett, NHSkills
- Accounting
- Financial Analysis
- Accounts Receivable
- Accounts Payable
- Bank Reconciliations
- Financial Reporting
- Data Analysis
- Team Leadership
- Customer Service
Languages
- Nepali
- Hindi
- English, Highly proficient
- Nepali, Native
- Hindi, Proficient
Timeline
Payroll Specialist
Pavion Technologies
06.2025 - 12.2025
STAFF ACCOUNTANT (SPECIALIZATION IN AR)
World Energy, LLC
04.2024 - 05.2025
ACCOUNTS PAYABLE OFFICER
Manufacturing Resource Group
09.2021 - 03.2024
ASSISTANT FRONT END MANAGER
Stop and Shop
01.2020 - 09.2021
ACCOUNTANT
EG Infra Pvt Ltd
09.2017 - 07.2019
BACHELOR OF BUSINESS STUDIES - ACCOUNTING AND FINANCE
Tribhuvan University
MBA - Finance
Southern New Hampshire University