Jade Simon
Lafayette,LA
Summary
Detail-focused Parts Specialist with experience in inventory management, procurement and customer service in the production industry. Strengths include keen knowledge of industrial parts, effective communication skills and ability to maintain organized and efficient system for parts storage. Consistently improve cost efficiency by negotiating product prices with vendors and streamline workflow by introducing more effective inventory management practices.
Overview
9
9
years of professional experience
Work History
Parts Specialist
MatinenceWestport Linen Services
Scott, US
02.2021 - 10.2024
- Performed routine maintenance tasks, including inspecting equipment, troubleshooting issues, and repairing or replacing faulty components
- Maintained accurate records of all maintenance activities, including repairs made, parts used, and costs incurred
- Managed inventory levels of spare parts and supplies to minimize downtime and reduce costs
- Responded promptly to emergency repair requests to minimize production disruptions
- Developed and implemented safety protocols for the maintenance department, ensuring compliance with industry regulations
- Trained new employees on proper use of tools and equipment as well as safety procedures
- Identified opportunities for process improvements within the maintenance department, resulting in increased productivity by XX%
- Led a team of XX technicians in performing scheduled maintenance tasks across multiple sites/locations/facilities/etc
- Reduced overall downtime by XX% through proactive monitoring and timely resolution of equipment malfunctions
- Developed comprehensive preventive maintenance schedules based on manufacturer recommendations for various types of machinery/equipment/systems/etc
- Performed regular inspections of fire suppression systems, emergency exits, safety devices, etc. to ensure compliance with safety standards
- Maintained compliance with regulatory standards/codes/guidelines/etc. related to maintenance operations
- Developed and delivered comprehensive training programs for new hires, ensuring a smooth onboarding process
- Utilized a variety of instructional methods such as presentations, demonstrations, and hands-on activities to enhance learning experience
- Evaluated trainee performance through assessments and provided constructive feedback to facilitate skill development
- Maintained accurate records of employee training progress and certifications using learning management systems (LMS)
Assistant Manager
Family Dollar
Lafayette, US
09.2022 - 10.2022
- Promoted to Assistant Store Manager
- Managed opening and closing store
- Managed store operations
- Acted as customer service representative
- Managed nightly cash, register, financial and sales totals
- Handled and submitted incoming sales calls
- Supervised clerks, associates, team members, staff members and employees
- Managed daily reports of transactions
- Rearranged and detailed store merchandise according to company standards
- Recruited and interviewed potential candidates
- Handled all associate, team member and employee scheduling
- Enforced company policies and procedures
Head Cashier
Lowes Home Improvment
Abilene, Texas
05.2015 - 09.2017
- Supervised cashiers to ensure efficient and accurate checkout operations.
- Trained new staff on register systems and customer service protocols.
- Managed cash handling processes, including deposits and reconciliations.
- Coordinated scheduling for cashier shifts to maintain adequate coverage.
- Resolved customer inquiries to enhance shopping experiences.
- Collaborated with store management on promotional events and sales strategies.
- Monitored inventory levels at registers to prevent stock shortages.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Implemented procedures for handling returns and exchanges effectively.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Coached employees on best practices for handling customer complaints quickly and effectively.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Helped customers find specific products, answered questions, and offered product advice.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
- Monitored register drawers to ensure adequate change was available throughout each shift.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Conducted regular spot checks of cashier performance to ensure accuracy when processing payments.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Monitored checkout counters and self-checkout areas to assist with complex transactions.
- Assisted other departments when needed by providing additional support during busy periods.
- Learned roles of other departments to provide coverage and keep store operational.
- Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
- Participated in annual inventory audits to verify stock counts against physical inventories.
- Processed payments promptly for customers to exceed productivity standards.
- Helped with purchases and signed customers up for rewards program.
- Reviewed financial reports on a weekly basis to ensure accuracy of store operations and compliance with company guidelines.
- Collaborated with the management team to determine appropriate staffing levels for peak hours.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Investigated discrepancies between reported sales figures and actual amounts collected at registers.
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
- Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
Education
Dental Assistant - Dental Assistant
Unitech Training Academy
Lafayette, LA 02.2026 - 02.2026
certification - EKG/Phlebotomy
unitech traning academy
Lafayette, LAHigh school or equivalent -
Ged Program
Skills
- Management
- Sales
- Training
- Inventory
- Venipuncture
- Phlebotomy
- Merchandising
- Vital Signs
- Patient care
- Data management
- Customer service
- Team leadership
- Safety compliance
- Inventory management
- Employee training
- Process improvement
- Sales support
- Returns processing
- Cost reduction strategies
- Lean manufacturing principles
- Parts identification
- Warranty administration
- Environmental awareness
- Stock control
- Shipping and receiving
- Parts documentation
- Forecasting and planning
- Packaging and labeling
- Warehouse operations
- Purchasing oversight
- Inventory auditing
- Performance tracking
- Ordering parts
- Shipping coordination
- Stock number and pricing data
- Team collaboration
- Delivery coordination
- Returns management
- Replacement parts identification
- Vendor relations
- Visual display
- Problem-solving skills
- Clean driving record
- Forklift operation
- Improving customer satisfaction
- Customer education
- Parts recommendation
- Coordinating paperwork
- Verbal and written communication
- Product demonstration
- Supply orders
- Cycle counting
- Vehicle operations
- Product merchandising
- Parts department organization
- Training and coaching
- Email communication
- Warranty handling
- Parts installation
- Sales training
- Maintenance schedules
- Operations management
- Goal setting
- Business ethics
- Communication skills
- Teamwork and collaboration
- Product promotion
- Record keeping
- Conflict resolution
- Customer needs assessment
- Physical stamina
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Dental Assistant - Dental Assistant
Unitech Training Academy
02.2026 - 02.2026
Assistant Manager
Family Dollar
09.2022 - 10.2022
Parts Specialist
MatinenceWestport Linen Services
02.2021 - 10.2024
Head Cashier
Lowes Home Improvment
05.2015 - 09.2017
certification - EKG/Phlebotomy
unitech traning academy
High school or equivalent -
Ged Program