Jade Thom
Breckenridge,MN
Summary
Dynamic business owner with a proven track record at Jet Cleaning, excelling in client relations and small business operations. Skilled in enhancing customer satisfaction through effective communication and innovative marketing strategies. Successfully built a high-performing team, driving repeat business and referrals while ensuring exceptional service delivery.
Proven track record of successfully managing and growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability. Demonstrated ability to lead cross-functional teams and implement innovative solutions.
Overview
6
6
years of professional experience
Work History
Owner
Jet Cleaning
01.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Cashier
Drifter Chic Boutique
05.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Careprovider
Twin Town Villa
03.2020 - 02.2021
- Reduced patient anxiety and stress through effective communication and active listening skills.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s needs.
- Delivered high-quality personal care services that improved overall health outcomes for patients with various medical conditions or disabilities.
Dietary Aide
Benedictine Living Community
05.2019 - 01.2021
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Education
Associate of Applied Science - Business Management
North Dakota State College of Science
Wahpeton, ND05-2023
Skills
- Customer relations
- Verbal and written communication
- Client service
- Small business operations
- Business marketing
Timeline
Owner
Jet Cleaning
01.2022 - Current
Cashier
Drifter Chic Boutique
05.2021 - 06.2022
Careprovider
Twin Town Villa
03.2020 - 02.2021
Dietary Aide
Benedictine Living Community
05.2019 - 01.2021
Associate of Applied Science - Business Management
North Dakota State College of Science
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