Shift Manager
Shoe Show Inc
- Supervised daily store operations to ensure optimal staff performance and customer satisfaction.
- Trained and mentored team members to enhance product knowledge and service skills.
- Implemented inventory management practices, reducing stock discrepancies and improving accuracy.
- Conducted regular sales analysis to identify trends and adjust merchandising strategies accordingly.
- Resolved customer inquiries and complaints promptly to enhance overall shopping experience.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Made sure all layaway’s are up to date
- Made calls to customers regarding layaways and if any items were marked down.