Jade Wilson
O FALLON,MO
Summary
Communicative and patient in interactions with all individuals in the workplace. Strong ability to problem solve in the face of conflict. Works well under pressure and in fast paced environments. Loyal and diligent employee who prides themselves on being hardworking and adaptable. Proactive individual with a background in customer service and order fulfillment. Known for strong time management and organizational skills, ready to leverage expertise to enhance operational effectiveness and drive customer satisfaction. Quick learner with the ability to comprehend written instructions, as well as verbal, and demonstrate understanding of the skills taught.
Overview
4
4
years of professional experience
Work History
Fulfillment Expert
Target
Dardenne, Missouri
02.2023 - Current
- Operated fulfillment systems to process orders efficiently and accurately.
- Collaborated with team members to enhance workflow and improve order accuracy.
- Trained new staff on best practices for stock management and order fulfillment.
- Assisted in maintaining cleanliness and organization of the fulfillment area.
- Communicated effectively with team leads regarding inventory discrepancies and issues.
- Adapted quickly to changes in product demand and fulfillment priorities.
- Trained staff members on proper packing techniques to minimize damage during shipping.
Server
Mellow Mushroom
Saint Peters, MO
05.2025 - 09.2025
- Delivered exceptional customer service in fast-paced restaurant environment to enhance guest experiences.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Ensured cleanliness and organization of dining areas and workstations to support operational efficiency.
- Handled cash transactions and balanced cash register at shift end.
- Addressed customer complaints professionally to improve satisfaction and foster repeat business.
Cashier
Panera Bread
O'Fallon, Missouri
10.2021 - 02.2023
- Processed customer transactions at point of sale, ensuring accuracy and speed during high-volume periods.
- Handled cash, credit, and digital payments accurately during busy shifts.
- Operated cash register accurately, processing various payment methods to maintain smooth transaction flow.
- Collected payments and provided accurate change.
- Assisted customers with menu selections and answered product inquiries.
- Collaborated with team members to ensure timely service during peak hours.
- Enforced health and safety standards to provide a safe dining environment.
- Trained new cashiers on register operations and customer service protocols, enhancing team readiness and service quality.
Education
High School Diploma -
Timberland High School
Wentzville, MO06-2024
Skills
- Order processing
- Inventory management
- Fulfillment systems
- Stock organization
- Staff training
- Customer relationship management
- Team collaboration
- Effective communication
- Conflict resolution
- Time management
Timeline
Server
Mellow Mushroom
05.2025 - 09.2025
Fulfillment Expert
Target
02.2023 - Current
Cashier
Panera Bread
10.2021 - 02.2023
High School Diploma -
Timberland High School