Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

JADE ZAMARRIPA

Petsmart
Pomona,CA
1
Certification
4
years of professional experience

History of meeting company needs with consistency. Skilled in working under pressure and adapting to new situations. Communication is clear and affective.

Work History

Behavioral Therapist

11 Months
ACES | 09.2025 - Current
  • Implemented evidence-based interventions to enhance communication and social skills in clients.
  • Conducted regular data collection and analysis to evaluate treatment effectiveness and make adjustments.
  • Advocated for client needs within educational settings, ensuring appropriate resources were accessible.

Cashier/stocker

2 Years 9 Months
Petsmart | 11.2023 - Current
  • Assisted customers with product inquiries, enhancing service quality and satisfaction.
  • Managed cash register operations, ensuring compliance with company policies and procedures.
  • Trained new staff on best practices for customer service and transaction processing.
  • Greeted customers entering store and responded promptly to customer needs.
  • Collaborated with team members to resolve customer issues swiftly and effectively.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Phlebotomy Intern

1 Month
LA Downtown Medical Center | 10.2024 - 11.2024
  • Performed venipunctures and capillary blood draws with precision and adherence to safety protocols.
  • Assisted in specimen labeling and preparation for laboratory analysis, ensuring accuracy and compliance with standards.
  • Documented patient information accurately in electronic health records, contributing to data integrity within the system.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Crew Member

6 Months
Cold Stone Creamery | 01.2023 - 07.2023
  • Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
  • Maintained cleanliness and organization of workstations, adhering to food safety regulations.
  • Resolved customer complaints effectively, turning negative experiences into positive outcomes through proactive communication.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

High School Diploma

Walnut High School | Walnut, CA | 05.2023

Dean’s list

CPT-1 - Phlebotomy

Regan Career Institute | El Monte, CA | 05.2024

Skills

Specimen labeling procedures
Patient confidentiality
Patient identification
Medical Terminology
Cpr Certified
Ability to work in high pressure
fast paced enviornment
4+ Years Customer Service
Butterfly venipuncture
Effective communication
Adaptability and flexibility
Applied behavior analysis
Positive reinforcement
Data collection

Certification

  • RBT - Registered Behavior Technician
  • PT - Phlebotomy Technician

Timeline

Behavioral Therapist

ACES
09.2025 - CurrentRead More

Phlebotomy Intern

LA Downtown Medical Center
10.2024 - 11.2024Read More

Cashier/stocker

Petsmart
11.2023 - CurrentRead More

Crew Member

Cold Stone Creamery
01.2023 - 07.2023Read More

Walnut High School

High School Diploma
Read More

Regan Career Institute

CPT-1 from Phlebotomy
Read More
JADE ZAMARRIPA