Jade Banuelos
Española,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Patient Access Representative
Los Alamos Medical Center
11.2022 - Current
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Engaged with patients to provide critical information.
Home Health Aide
Givings Home Health Care
11.2021 - 03.2023
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Certified Nursing Assistant
Aspen Ridge Retirement Home
05.2022 - 11.2022
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Member Service Representative
Zia Credit Union
06.2021 - 10.2021
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
- Contributed to branch sales goals by effectively cross-selling credit union products and services.
- Processed account transactions accurately, ensuring proper documentation and timely processing.
- Assisted members with account management, including updating personal information and setting up automated payments.
Education
Associate of Science - Radiation Protection
Northern New Mexico College
Española, NM05.2026
Skills
- Problem-Solving
- Time Management
- Decision-Making
- Multitasking Abilities
- Organizational Skills
- Reliability and Dedication
Languages
Spanish
Full Professional
Timeline
Patient Access Representative
Los Alamos Medical Center
11.2022 - Current
Certified Nursing Assistant
Aspen Ridge Retirement Home
05.2022 - 11.2022
Home Health Aide
Givings Home Health Care
11.2021 - 03.2023
Member Service Representative
Zia Credit Union
06.2021 - 10.2021
Associate of Science - Radiation Protection
Northern New Mexico College
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