Jadee Valerie Vazquez
San Diego
Summary
Motivated and detail-oriented senior pursuing a Bachelor's degree in Criminal Justice, graduating in December, with a strong interest in law enforcement and . Eager to apply strong communication, problem-solving, and interpersonal skills in a dynamic, service-oriented role. Committed to professionalism, teamwork, and adapting quickly in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Front Desk Agent
Carte Hotel San Diego - Curio Collection Hilton
04.2023 - Current
- Greet and assist guests with check-in/check-out procedures, delivering exceptional service in accordance with Hilton brand standards.
- Manage guest reservations, room assignments, and billing using the Hilton OnQ system.
- Resolve guest concerns promptly and professionally, ensuring a high level of customer satisfaction.
- Collaborate with housekeeping and engineering/maintenance departments to fulfill guest requests and maintain smooth daily operations.
- Provide guests with information about hotel amenities, local attractions, and dining recommendations to enhance their stay.
Passport Acceptance Agent
SDSU Passport Office
01.2025 - 07.2025
- Reviewed and verified U.S. passport applications and supporting documents in compliance with Department of State regulations.
- Administered identity verification procedures and ensured accurate completion of required forms. As well as swearing in individuals.
- Provided applicants with guidance on the passport process, fees, photo requirements, and travel documentation.
- Maintained strict confidentiality and adhered to federal policies regarding sensitive personal information.
- Coordinated with university departments and federal agencies to ensure timely and accurate submission of applications.
- Maintained a digital live check-in system to track and manage applicant flow efficiently.
Nursery Worker
Church of the Valley
06.2019 - 07.2022
- Assisted in lesson planning and activity coordination for children’s programs.
- Managed check-in and check-out procedures to ensure child safety and accurate attendance tracking.
- Organized and maintained a clean, safe, and engaging environment for children.
- Supervised and supported children during services and special events.
Education
Bachelor of Science - Applied Arts and Sciences
San Diego State University
San Diego, CA12.2025
Skills
- Languages: Proficient in English and Spanish
- Software & Applications: Google Workspace, OnQ (Hilton property management system/ digital check-in systems)
- Database Management: Experienced in secure document handling, data entry, and information privacy compliance
- Strong problem-solving and analytical abilities, Excellent written and verbal communication skills, Team-oriented with effective interpersonal communication, High attention to detail and accuracy, Adaptable to new environments, technologies and fast-paced environments
Timeline
Passport Acceptance Agent
SDSU Passport Office
01.2025 - 07.2025
Front Desk Agent
Carte Hotel San Diego - Curio Collection Hilton
04.2023 - Current
Nursery Worker
Church of the Valley
06.2019 - 07.2022
Bachelor of Science - Applied Arts and Sciences
San Diego State University