Overview
Work History
Education
Timeline
Generic

Jadela Gaston

Las Vegas,NV

Overview

8
8
years of professional experience

Work History

Career Center Lead

C2 Global Professional Services, LLC
03.2022 - Current
  • Manage a team of 35 staff members, while developing training tasks and process guidelines and delivering clear and concise directions to employees
  • Collaborate with parents, school faculty, and social workers to address issues and support student growth
  • Generate meeting agendas, highlight key issues, and prepare contracts and formal documents
  • Promoted from Youth Career Advisor ( Mar 2020-Oct 2020), with responsibility for 60+ case files.

CAREER COACH

Equus Workforce Solutions
12.2021 - 03.2022
  • Facilitated client career training, resource applications, and counseling programs to enhance life enrichment
  • Maintained comprehensive database and file systems, documenting supporting documents, test scores, and history information.
  • Worked with juvenile offenders to help in development of decision-making and problem-solving skills.

Mobile Expert

Metro By T-Mobile
12.2020 - 12.2021
  • Provided top-notch customer service by greeting customers, troubleshooting issues with Android and iOS devices, and performing phone upgrades and line additions
  • Consistently met and exceeded monthly sales quotas, resulting in increased revenue for the company
  • Resolved customer issues and complaints by processing phone exchanges, refunds, and bill adjustments, resulting in high levels of customer satisfaction.

SALES REPRESENTATIVE

AT&T Portables
09.2019 - 04.2020
  • Accelerated the sales process by developing targeted lists and identifying new business opportunities
  • Fostered strong relationships with customers to expand the customer base and retain business
  • Produced sales documents, finalized deals, and maintained detailed records, ensuring accuracy and compliance with company policies.

MANAGER

CAVA
06.2017 - 03.2019
  • Developed and implemented comprehensive training modules and documentation to train staff, resulting in improved job performance and increased productivity
  • Maintained operational standards by completing thorough opening, closing, and shift change functions each day, ensuring smooth operations and positive customer experiences
  • Recruited and hired highly qualified candidates to fill open positions, resulting in a skilled and diverse workforce that supported the company's goals.
  • Controlled costs to keep business operating within budget and increase profits.

Supervisor

The Taco Truck
07.2015 - 05.2017
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.

Education

Bachelor of Arts - Psychology

New Jersey City University
Jersey City, NJ
2019

Timeline

Career Center Lead

C2 Global Professional Services, LLC
03.2022 - Current

CAREER COACH

Equus Workforce Solutions
12.2021 - 03.2022

Mobile Expert

Metro By T-Mobile
12.2020 - 12.2021

SALES REPRESENTATIVE

AT&T Portables
09.2019 - 04.2020

MANAGER

CAVA
06.2017 - 03.2019

Supervisor

The Taco Truck
07.2015 - 05.2017

Bachelor of Arts - Psychology

New Jersey City University

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Jadela Gaston