Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jadelyn Smith

Tucson

Summary

Compassionate Case Manager with over 5 years of experience in behavioral health and crisis intervention. Proven ability to facilitate seamless client transitions and advocate for their needs while collaborating with multidisciplinary teams. Achieved significant improvements in client outcomes by effectively implementing individualized treatment plans and monitoring progress. Eager to leverage strong communication and problem-solving skills to enhance patient support initiatives in a remote capacity, contributing positively to overall client well-being.

Compassionate Case Manager known for high productivity and efficiency in task completion. Possess specialized skills in needs assessment, care plan development, and client advocacy. Excel at communication, problem-solving, and time management to effectively support clients in achieving wellness goals.

Compassionate Case Manager with substantial background in social work and providing support to vulnerable populations. Skills include crisis management, care coordination, and advocacy for clients' rights and needs. Demonstrated ability to establish trust with clients while effectively managing high caseloads. Notable impact on improving client well-being through personalized care plans and resource allocation.

Overview

8
8
years of professional experience

Work History

Case Manager

Community Bridges, Inc.
Tucson
10.2024 - Current
  • Facilitated warm handoffs between clients and community resources for seamless transitions.
  • Collaborated with an interdisciplinary team to guarantee comprehensive care for clients.
  • Monitored and evaluated client progress towards established treatment goals.
  • Advocated for clients in accessing necessary services and resources.
  • Conducted crisis intervention and de-escalation techniques when required.
  • Ensured compliance with all regulatory requirements and documentation standards.

Housing Case Manager

Community Bridges, Inc.
Tucson
07.2024 - 10.2024
  • Facilitated communication and coordination with landlords to achieve successful housing placements.
  • Formulated personalized housing transition plans to expedite client placements.
  • Collaborated with community partners to minimize delays in housing placements.
  • Provided guidance on accessing medical and behavioral health services.
  • Ensured accurate and organized case documentation for compliance purposes.

SMI Case Manager

Community Bridges Inc
Mesa
10.2023 - 07.2024
  • Conducted comprehensive assessments to identify client needs and develop tailored treatment plans.
  • Collaborated with community resources to address housing and legal issues affecting clients.
  • Utilized evidence-based approaches for effective crisis intervention and stabilization.
  • Documented client progress and treatment outcomes accurately in compliance with regulations.
  • Engaged in multidisciplinary meetings to optimize care coordination and align treatment goals.
  • Facilitated smooth transitions for clients across different levels of care.

Behavioral Health Technician

MIND 24-7
Mesa
01.2022 - 10.2023
  • Supported youth and adult patients in crisis through intake support, monitoring vitals, and engaging in therapeutic practices.
  • Employed verbal de-escalation and environmental interventions to restore safety and reduce escalation incidents.
  • Documented behavioral trends, triggers, and incidents to enhance clinician handoffs and care plans.
  • Partnered with clinicians and social workers to coordinate briefings and adjust interventions effectively.
  • Implemented evidence-based interventions to address behavioral challenges and promote positive coping strategies.

Behavioral Health Technician

Aurora Health Care
Tempe
10.2020 - 12.2022
  • Supported youth and adult patients in crisis through intake support, monitoring vitals, and engaging in therapeutic practices.
  • Utilized verbal de-escalation and environmental interventions to restore safety and mitigate escalation incidents.
  • Collaborated with clinicians and social workers to coordinate briefings and adjust interventions.
  • Monitored patient behavior and documented interventions to support treatment planning and continuity.

ABA Therapist

Lexington Health
Phoenix
02.2020 - 10.2022
  • Implemented behavior plans tailored to each client's unique needs.
  • Collaborated with a multidisciplinary team to ensure holistic care.
  • Documented and analyzed session data to monitor progress and refine interventions.
  • Provided ongoing training and support to families to facilitate skill carryover.
  • Utilized positive reinforcement techniques to encourage desired behaviors.
  • Ensured a safe and supportive environment for clients during therapy sessions.

Behavioral Health Technician

Arizona MENTOR
Phoenix
04.2018 - 10.2020
  • Delivered daily support to clients with serious mental illness through engagement, skills coaching, and crisis de-escalation.
  • Tracked and monitored behavioral indicators to support individualized goals and ensure continuity of care.
  • Collaborated with clinical teams and families to enhance communication and follow-through on care plans.
  • Conducted assessments and implemented targeted interventions to address clients' behavioral health needs.
  • Participated in interdisciplinary meetings to discuss client progress and treatment objectives.
  • Maintained accurate documentation to track client progress and ensure adherence to ISP goals.

Behavioral Health Technician

Florence Crittenton Services
Phoenix
01.2019 - 02.2020
  • Facilitated structured life-skills programming for at-risk youth.
  • Applied crisis intervention techniques to de-escalate challenging situation.
  • Maintained detailed documentation of incidents and clinical observations.
  • Advocated for additional supportive services to ensure continuity of care.

Residential Assistant

Promises Behavioral Health, Inc.
Phoenix
04.2019 - 07.2019
  • Assisted residents with daily living needs while upholding a safe, structured environment.
  • Tracked medications and completed required documentation to support compliance and ensure resident safety.
  • Partnered with clinical staff to report observations and respond to behavioral needs promptly.
  • Provided emotional support and crisis intervention to residents as required.
  • Implemented behavior management techniques to address challenging behaviors effectively.
  • Conducted regular assessments to monitor residents' progress and adapt treatment plans accordingly.

Education

General studies -

Santa Rita high school
Tucson

Associate of Science - Nursing

Pima Medical Institute
Tucson, AZ
01.2025 -

Skills

  • Case Management
  • Discharge Planning
  • Documentation review
  • Collaboration
  • De-escalation
  • Interdisciplinary Teamwork
  • Positive Reinforcement
  • Behavioral Health
  • Behavioral health assessments
  • Advocacy
  • Crisis Intervention
  • Communication
  • Therapeutic Engagement
  • Compliance documentation
  • Housing coordination
  • Resource management
  • EMR / EHR
  • HIPAA compliance

Languages

English

Timeline

Associate of Science - Nursing

Pima Medical Institute
01.2025 -

Case Manager

Community Bridges, Inc.
10.2024 - Current

Housing Case Manager

Community Bridges, Inc.
07.2024 - 10.2024

SMI Case Manager

Community Bridges Inc
10.2023 - 07.2024

Behavioral Health Technician

MIND 24-7
01.2022 - 10.2023

Behavioral Health Technician

Aurora Health Care
10.2020 - 12.2022

ABA Therapist

Lexington Health
02.2020 - 10.2022

Residential Assistant

Promises Behavioral Health, Inc.
04.2019 - 07.2019

Behavioral Health Technician

Florence Crittenton Services
01.2019 - 02.2020

Behavioral Health Technician

Arizona MENTOR
04.2018 - 10.2020

General studies -

Santa Rita high school
Jadelyn Smith