Jadelynn Lovera
Miami,FL
Summary
Detail-oriented and dependable professional with experience in medical office administration, patient services, and restaurant management. Skilled in managing patient records, coordinating daily operations, providing, excellent customer service. and handling confidential information. Strong background in leadership, organization, communication, and multitasking in a fast-paced environment. Committed to providing exceptional patient care and supporting efficient healthcare operations.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work History
General Manager
Sushi Sake Killian
Miami, Florida
09.2020 - Current
- Oversaw daily restaurant operations to maintain efficiency, productivity, and customer satisfaction.
- Supervised, trained, and scheduled employees to ensure smooth business operations.
- Managed inventory, monitored expenses, and implemented cost-control strategies.
- Handled customer concerns professionally to maintain positive guest experiences.
- Monitored sales performance and identified opportunities to increase revenue.
- Coordinated staff responsibilities and maintained high operational standards.
Receptionist
Quantum Healthcare Center
Plantation, Florida
01.2018 - 07.2019
- Greeted and assisted patients with check-in, check-out, and general inquiries
- Organized, maintained, and updated confidential patient records and medical files
- Managed front desk operations, including answering phone calls and assisting patients
- Entered patient information into office systems while maintaining accuracy and confidentiality
- Scanned, filed, and processed medical documents to support daily office operations
- Assisted with administrative duties to ensure efficient workflow and patient satisfaction
Education
High School Diploma -
G.Holmes Braddock Senior High School
3601 Sw 147th Ave06-2022
Skills
- Patient registration and check-In/Out
- Adaptability in fast-paced environments
- Attention to detail and organization
- Patient communication and service
- Appointment scheduling and coordination
- Inventory management and recordkeeping
- Medical filing and document organization
- Employee training and development
- Cash handling and financial reporting
Languages
English
Native/ Bilingual
Spanish
Professional
Certification
- CPR/AED+ First Aid
Timeline
General Manager
Sushi Sake Killian
09.2020 - Current
Receptionist
Quantum Healthcare Center
01.2018 - 07.2019
High School Diploma -
G.Holmes Braddock Senior High School