Jaden Atkins

Organizing and maintaining daily plan to ensure team is performing at best capacity.

Coordinate rest and meal breaks.

Motivates, trains, mentors, and leads team members in specific areas during each shift (i.e. concessions, box office, guest services, usher etc.) including delegating tasks and resolving minor employee conflicts.

Ensures that work/guest areas are clean, safe, maintained, and organized in accordance with company guidelines.

Provides feedback to managers on general and specific employee performance, identifies and reports policy violations, and assists with enforcement (i.e. selling techniques, proper uniform, cleanliness, etc.).

Handles minor guest disturbances and concerns, including product exchanges.

Welcomed guests with an enthusiastic and positive demeanor.

Assisted guests with ticket processing and provided clear navigation to respective auditoriums.

Conducted regular inspections and cleaning of auditoriums and common areas, enhancing overall facility appearance and user experience.

Selling and/or preparing concession items

Selling tickets, gift cards and handling guest service items

Signing guests up for our loyalty program and answering questions