Jaden Harris
Old Bridge,NJ
Summary
Results-driven IT Technician with a proven track record at Old Bridge Board Of Education, excelling in network troubleshooting and user training. Successfully managed IT asset inventory and deployed applications in cloud environments, enhancing system performance and user satisfaction. Adept at providing technical support and implementing preventive maintenance procedures.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Technician
Old Bridge Board Of Education
Matawan, NJ
09.2019 - Current
- Managed inventory of IT assets such as laptops, desktops, servers, and peripherals.
- Provided training sessions for end users on how to use various software programs.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Resolved hardware issues, including replacing parts as necessary.
- Monitored system performance and implemented preventive maintenance procedures.
- Troubleshot system issues related to network connectivity, software installation and configuration, and printing.
- Assisted with the deployment of new applications, and updates to existing applications.
- Provided technical support to users via telephone or remote access.
- Maintained active directory user accounts, groups and security policies.
- Deployed applications to cloud environments such as Microsoft Azure.
Education
NJIT Cybersecurity Professional Bootcamp - Cyber Security
NJIT
Newark, NJ02-2022
Skills
- Network troubleshooting
- Software configuration
- Hardware installation
- Technical support
- User training
- Remote access support
- System monitoring
- End-user support
- Cloud deployment
Certification
- DFIR & Threat Hunting (2022) NJIT
- Cyber Infrastructure & Technology (2021) NJIT
- Network Security (2021) NJIT
- Computer Networking (2021) NJIT
- Microsoft Security (2021) NJIT
Timeline
IT Technician
Old Bridge Board Of Education
09.2019 - Current
NJIT Cybersecurity Professional Bootcamp - Cyber Security
NJIT
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