Jaden Hart-Defranca
Cape Coral,FL
Summary
Detail-oriented associate with a strong commitment to enhancing customer experience through professionalism and consistency. Experienced in providing attentive service, ensuring each customer feels valued and supported. Recently graduated with four years of experience in Vet Academy and JROTC, currently pursuing Pre-Veterinary studies in community college. Seeking part-time employment to apply skills in a team-oriented environment.
Overview
3
3
years of professional experience
Work History
Veterinary Assistant
East West Veterinary Care Center
Cape Coral, FL
07.2024 - 05.2025
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Ensured that cages were kept clean at all times.
- Gathered specimens, such as urine and fecal samples, for laboratory analysis.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
Receptionist
Waggin Tails Pet Care Animal Clinic
Cape Coral, FL
10.2023 - 03.2024
- Maintained reception area cleanliness and organization, creating a welcoming environment.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Developed and maintained a filing system for essential documents, improving office organization.
- Managed multi-line phone system, handling inquiries and transferring calls efficiently.
Grocery Bagger
Farmer Joe's
Cape Coral, FL
01.2022 - 04.2022
- Bagged groceries efficiently for customers.
- Followed safety protocols for handling perishable items while bagging groceries.
- Retrieved carts from returns and parking lot.
- Assisted customers with locating specific items within the store when requested.
- Assisted customers with carrying items to their vehicles.
Education
High School Diploma -
Mariner High School
Cape Coral, FL05-2024
Associate of Arts - Pre-Med/ Veterinary/ Dental
Florida SouthWestern State College
Fort Myers, FLSkills
- Strong work ethic
- Effective multitasking
- Patience and tolerance
- Empathy towards animals
- Attention to detail
- Communication skills
- Team collaboration
- Safety compliance
- Appointment scheduling
- Animal care
- Animal restraint
- Leadership
- Cleaning and organization
- Heavy lifting
Accomplishments
- Varsity and state championship marksmanship awardee.
- History honors participant.
Timeline
Veterinary Assistant
East West Veterinary Care Center
07.2024 - 05.2025
Receptionist
Waggin Tails Pet Care Animal Clinic
10.2023 - 03.2024
Grocery Bagger
Farmer Joe's
01.2022 - 04.2022
High School Diploma -
Mariner High School
Associate of Arts - Pre-Med/ Veterinary/ Dental
Florida SouthWestern State College
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