Jaden Ichi
Edmond
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
4
4
years of professional experience
Work History
Kennel Technician
Memorial Crossing Pet Resort
13517 Railway Dr, Oklahoma City, OK 73114
06.2023 - Current
- Provide exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Implemente efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Minimize animal injury risk by monitoring behaviors and eliminating safety hazards.
- Performe pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
Receptionist
Memorial Crossing Pet Resort
13517 Railway Dr, Oklahoma City, OK 73114
06.2023 - Current
- Manage front desk operations, ensuring seamless check-in and check-out processes for guests.
- Coordinate appointment scheduling and maintained an organized calendar for staff and clients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Cashier
Dunkin' Donuts
3201 South Broadway, Edmond, OK
05.2022 - 04.2023
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Edmond Memorial High School
Edmond, OK05-2022
Skills
- Data entry
- Appointment scheduling
- Tech-Savvy
- Basic computer literacy
- Telephone skills
- Time management
- Customer service
Timeline
Kennel Technician
Memorial Crossing Pet Resort
06.2023 - Current
Receptionist
Memorial Crossing Pet Resort
06.2023 - Current
Cashier
Dunkin' Donuts
05.2022 - 04.2023
High School Diploma -
Edmond Memorial High School